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Public Tickets

WAX33 PenciReview optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 12, 2018 at 3:21am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign maciej Dimension of ad space (long one)Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 12, 2018 at 3:04am   3 Most recent comment from maciej:Thank you Cultures Traveled Recipe PluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 12, 2018 at 2:33am   10 Most recent comment from PenciDesign:Hi,1/ I fixed it help you.2/ I've said about this in my previous comment. We've said about this in the documentation for PenNews here - on "How to setup Author Box" - check this imageBest Regards,Penc ... Trusian Demo DataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 12, 2018 at 2:25am   6 Most recent comment from PenciDesign:Hi @JonasDev17,If you have issue with import demo data, please create a new ticket and we will check it help you.Best Regards,PenciDesign plantnomads WhitespaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:01pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .featured-area{ margin-top: -60px;  }Best Regards,PenciDesign Gwen Barlow importing demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 1:53pm   2 Most recent comment from Gwen Barlow:Hello, I have just tried the import again using Firefox browser instead of Edge and it worked! So I hope this will be helpful for anyone else who has a problem importing with Edge. Many thanks for a g ... chaipark MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 11:56am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Please go to Appearance > Menus > create a new menu for your site > add menu items to your menu > scroll down and check to "Primary Menu" at the bottom.And this is ... krakenLogic CSS errorsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 11, 2018 at 3:47am   4 Most recent comment from PenciDesign:Hi,We've fixed all the CSS error in your theme. Best Regards,PenciDesign aosuchukwu Slideshow in individual postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:22am   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme hereAnd you can use gallery with style:  Single Slider to do that.Best Regards,PenciDesign elvinandjamie Picture on Soledad DarkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:21am   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You don't enable lazyload images from Jetpack plugin - If you did, let's deactivate that feature.2/ You don't use any plugin for lazyload images - If you're using any, let's dea ... tomelk31 Facebook Count not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 11, 2018 at 3:16am   2 Most recent comment from PenciDesign:Hi,1/ By the latest update from Facebook, you need to fill app ID & access token. So, please make sure you're using latest version of PenNews. ( ver 4.1  ). If not, you can go to Appearance > Theme ... Elizabeth Lapite impotingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:06am   2 Most recent comment from PenciDesign:Hi, Please do following steps here to switch to another demo style if you want: 1) Install & active plugin Customizer Reset & plugin Customizer Export/Import 2) Go to Appearance > Customize > cl ... WAX33 Hide categories on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:05am   2 Most recent comment from PenciDesign:Hi,1/ To remove categories on the homepage only, please add more this code to Customize > Custom CSS: body.home span.cat{ display: none !important; }2/ To remove category on the mixed posts style la ... kimalstede Disable the sign-up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 5:49pm   3 Most recent comment from kimalstede:Ah, great! Thanks so much! It has worked :-)  WAX33 Header with no white spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 2:41pm   4 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to remove it: .featured-area{ margin-bottom: 30px;  }Change number 30 to value you want.Best Regards,PenciDesign