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Public Tickets

daihlo turn off mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 5:01pm   7 Most recent comment from PenciDesign:Hi,I found the issue.I forgot to tell with you remove this code ( on lines: 78, 114, 260 in header.php file )  before remove the code I sent you.Best Regards,PenciDesign Rodrigo Eduardo Assalin QUESTION ABOUT VISUAL COMPOSERClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 1:00pm   9 Most recent comment from Rodrigo Eduardo Assalin:Its seens to be working fine. This ticket can be closed now.thanks schyseth White Box on Top Post on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 7:43am   2 Most recent comment from PenciDesign:Hi,Because you're using quote posts format - but you didn't fill your quote to the box - please fill the quote or change it to standard post format.Best Regards,PenciDesign greenleafdiy Help provide me safe guides to update new versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 3:24am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign eman619 AMP PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 2:50am   10 Most recent comment from PenciDesign:Hi, I mean about your old site. For the site you're using with our theme - as you can see AMP version of this theme here - on AMP version, we focus on display posts - not pages ( with your site every ... liloudoms Change "Read More" wordingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 7:24pm   2 Most recent comment from liloudoms:Of find it, sorry, it was well indicated in the documentation ;)=> Soledad allows you translation text online in customizer. Go to Appearance > Customize > Quick Text Translation translate all text ... KEvin Post Dates are offClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 18, 2018 at 4:04pm   6 Most recent comment from PenciDesign:Hi,Have you check on Customize > General Options > Display latest update replace with published date?Because when you check to this option, the posts data will replace by published date.Best Regards, ... Jem7 No parent category, only childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 4:00pm   2 Most recent comment from PenciDesign:Hi, Unfortunately, there is no way to do that because wordpress get parent categories data based on the url Best Regards, PenciDesign caparros07 Penci block not shownClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 18, 2018 at 3:36pm   3 Most recent comment from Penci Design:Hi, Sorry about this issue. Could you please send me your website information ( url site, username and password ) in order for me to have access to know the exact issue. Your FTP account ( include ... Rodrigo Eduardo Assalin Páginas AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:35pm   2 Most recent comment from PenciDesign:Hi,Seem you didn't check documentation for Soledad theme. We've said about this hereYou didn't create a menu for your AMP pages WITHOUT use category mega menu.Note that: AMP pages doesn't supports di ... Adrianne Feature imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:29pm   2 Most recent comment from PenciDesign:Hi,When you do that, please clearly the cache and wait for facebook can update itYou can re-scan your posts via https://developers.facebook.com/tools/debug/Best Regards,PenciDesign caparros07 Load more entries automatically in category postClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 18, 2018 at 3:26pm   4 Most recent comment from PenciDesign:Hi,Yeah, as I know, all the themes on Envato supports infinite scroll like that. And we don't supports for load it first like you want.Best Regards,PenciDesign hhkh Problems in RTL directionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 18, 2018 at 3:21pm   5 Most recent comment from Penci Design:Hi,  I  checked your website. Sorry about this issue. We've fixed this issue in version 4.2. We updated the our theme and our plugin on your website.  It's working fine now. Please check again. ... Adrianne Subscribe optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 11:24am   3 Most recent comment from Adrianne:Sweet, awesome, thanks, I will watch the video and give it a go. Cheers!  Torsten Esser Problems with search function and wordpress customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 10:50am   16 Most recent comment from Torsten Esser:I thank you very VERY much! :) Have a nice day! :)Best and warmest regards!Torsten