Public Tickets
Alison Croggon
UpgradingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 25, 2018 at 12:04am
2
Most recent comment from Alison Croggon:Cancel that. Fourth time lucky. :)
Denis Sandmann
Problem with comment form (GDPR)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2018 at 12:04pm
14
Most recent comment from PenciDesign:Glad when your issues solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance and have ...
badboy79
featured sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2018 at 3:13am
2
Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS:
@media only screen and (max-width: 769px){
.featured-area{ display: none; }
}
Best Regards,PenciDesign
badboy79
update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2018 at 3:11am
2
Most recent comment from PenciDesign:Hi,From version 5.2+ - This theme has auto-updates.But, you need to update to version 5.2 to get this feature.And as we said on the guide here - delete the theme and re-upload it doesn't affect ...
Heisenberg_hb
Disable HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2018 at 3:29am
4
Most recent comment from PenciDesign:Hi,This area caused by your custom css. I see you have this code:
header .inner-header .container { width: 1903px; }Please change it to:
@media screen and (min-width: 1170px){
header .inner-header ...
davrosc
Featured Boxes on PagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2018 at 3:25am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. But, we will add more "Homepage Featured Boxes" element for visual composer in the next update of this theme. Please wait for thisB ...
DirDec
Double dates in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2018 at 3:22am
6
Most recent comment from PenciDesign:Hi @rsalassuarez,Please create a new private ticket and provide your admin url and admin account. Our support team will check it help you.Best Regards,PenciDesign
kieutruongphoto
Facebook FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:44pm
3
Most recent comment from kieutruongphoto:Thank you. Done
roze
bug templateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 22, 2018 at 2:28pm
7
Most recent comment from roze:Thank youits ok !!!
Mudassar
Replace comments box with facebook commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:27am
2
Most recent comment from PenciDesign:Hi,If you already enable Facebook comment on your posts - you can remove Wordpress comment via Customize > Single Post Options > Hide Post Comments.Best Regards,PenciDesign
Sankalan
Custom Code in BodyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:24am
4
Most recent comment from PenciDesign:Hi,Please check this imageBest Regards,PenciDesign
iamkenyarae
Page optionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:23am
8
Most recent comment from PenciDesign:Hi,This social media came from plugin Social Warfare then you're using.You can hide it on landing page - by add more this code to Customize > Custom CSS:
body.page-id-4444 .swp_social_panel{ displa ...
HarisPap11
Jetpack CDN thumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 4:51pm
2
Most recent comment from PenciDesign:Hi,Please deactivate Lazyload Featured from Jetpack - because this theme supports lazyload images from itself.Best Regards,PenciDesign
Carly
Mobile Text WrappingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 1:22pm
3
Most recent comment from Carly:Thank you!
usernameMi
Transparency in the Select Color boxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 21, 2018 at 11:32am
5
Most recent comment from usernameMi:From my limited experience, I see that all high-end themes starting with GP, Astra, OceanWP till similar magazine themes, propose it. It seemed to me like the standard instead of an exception and I w ...