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Public Tickets

WAX33 Header with no white spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 2:41pm   4 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to remove it: .featured-area{ margin-bottom: 30px;  }Change number 30 to value you want.Best Regards,PenciDesign Linar SupportClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 10, 2018 at 2:29pm   4 Most recent comment from PenciDesign:Hi,Can you tell me more about your question? I'm not clearly about this.Best Regards,PenciDesign 21stmoney Background Pictures BitCoinNews DemoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 10, 2018 at 11:42am   10 Most recent comment from PenciDesign:Glad when your issues solved. If you have another question, let us know If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be o ... Or Amir fonts not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 9:30am   9 Most recent comment from Or Amir:HiIt seems like I was having a cache problem and that's why just one page was showing it wrong, but now everything works.Thanks for the help! ChristinaM1 infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 8:00am   6 Most recent comment from PenciDesign:Hi @ianchin,Infinite scroll appears for all desktop & mobile.If you have issues with this, please create a new ticket and our support team will check it help you.Best Regards,PenciDesign Natiar401 full width imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:58am   2 Most recent comment from PenciDesign:Hi,You can use WPBakery to make a fullwidth row and use background image for that row to create a full width images.Check more on this video tutorial and this video tutorialBest Regards,PenciDesign  edgardhomem Post Social Share WhatsappClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:51am   4 Most recent comment from PenciDesign:Hi,Latest version of this theme is 5.2 - you can see latest version on our update change log listed on the documentation for Soledad herehttp://soledad.pencidesign.com/soledad-document/Best Regards,Pe ... ianusher Load errors when checking mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27pm   2 Most recent comment from PenciDesign:Hi,Seem you did import the demo data and it keep saving on your customizer.Please go to Customize > General Options > on "Background Image for Body Boxed" > select any image in your media library > af ... flatdog1 Including email icon in Author BoxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 9, 2018 at 5:37am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doens't support this feature. We will consider to add more this feature in the future updates.Currently, I think you can write the email via author description.B ... pacasimiro Sign up form in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:29am   4 Most recent comment from PenciDesign:Hi,That's very strange. Can you send me your admin url and admin account ( username and password  )? I will take it a look help you.Best Regards,PenciDesign Natiar401 Wpbakery builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Unfortunately, but if you want to access to the pre-made templates from WPBakery, you need to buy a license from WPBakery to do that.Because as we said in the documentation, we don't provide any li ... Luca headerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 8, 2018 at 5:06pm   9 Most recent comment from Luca:ok, thank u very much, it the first time that to have transparent box i must add css code, anyway thank u. liderkuota Page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:39pm   2 Most recent comment from PenciDesign:Hi,This theme supports WPBakery Page Builder ( Visual Composer ) - You can check the guide here to know how to get it.Best Regards,PenciDesign undyingfire Soledad Food Demo Menu ConfigClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:17pm   3 Most recent comment from undyingfire:Haha I should have RTFM more carefully! Thanks for the quick reply, I see now what I need to do. kwokhermes Featured slide title: text overloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 8:02am   3 Most recent comment from kwokhermes:Thanks for your reply! Followed your instructions and made it :)