Public Tickets
SterlingJ85
Color Overlay on Featured Slider (Style 21)Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 22, 2018 at 2:15am
4
Most recent comment from PenciDesign:Hi,Do you mean about gradient color on the bottom of the slider?If right, please add more this code to Customize > Custom CSS to do that:
.penci-owl-carousel-style.style-21 .penci-gradient:after{ ba ...
Anshul
The Theme i purchased with the authorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2018 at 4:35pm
2
Most recent comment from PenciDesign:Hi,We've said about this issue on the documentation hereYou need to go to Dashboard > Settings > General > and make your config look like this imageBest Regards,PenciDesign
rizegg
Double animationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2018 at 4:04pm
10
Most recent comment from PenciDesign:Hi,As I checked - everything working fine now.Please check on anonymous browser on mobile againBest Regards,PenciDesign
pacasimiro
Images not displying correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2018 at 9:54am
5
Most recent comment from pacasimiro:Hi,Thank you so much. You were as efficient and helpful as always :)Kind regards,Paula
Smithsology
Linking Posts to CategoriesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2018 at 8:56am
4
Most recent comment from PenciDesign:Hi,For all your questions: Please click on "Build Query" button when you edit your elements to filter your categories, sort your posts....etcBest Regards,PenciDesign
SterlingJ85
Slider Post Title AppearanceClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2018 at 4:41am
5
Most recent comment from SterlingJ85:I’m doing this because I want that top slide to be a certain category and the other slider is a different certain category. It’d be cool to be able to decide what category each panel is
sacadademae
Related postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 21, 2018 at 3:44am
4
Most recent comment from PenciDesign:Hi,If so, I think you can try use related posts by tags from the theme via Customize > Single Post Options.Best Regards,PenciDesign
skrand19
Homepage's imagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2018 at 12:57am
4
Most recent comment from Penci Design:Hi,
I checked your website. The issues caused by a3 lazy load plugin.I deactivated plugin . It's working fine now.Please check again.
Best RegardsPenciDesign
SterlingJ85
Social CounterClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2018 at 2:11am
6
Most recent comment from SterlingJ85:We can close this support ticket - we decided not to include counters and just have buttons.We have another support ticket for adjusting the website Width
fawnmi
soledad helpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2018 at 3:33pm
3
Most recent comment from PenciDesign:Hi,Please check your information again because I can't login to your site by use that information.Best Regards,PenciDesign
Joel
Widgets/footer not appearingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2018 at 11:04am
3
Most recent comment from Joel:Thank you. IT turns out this was caused by the same problem that was causing our other issue with featured images - I have disabled a plug-in and now it is working.
nightstorm
Penci post views countClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 20, 2018 at 10:08am
3
Most recent comment from nightstorm:Great, thanks !I will activate that.
Christianna11
Theme UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2018 at 3:47am
6
Most recent comment from PenciDesign:Hi,Yeah, you can update your site to latest version with one update.Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign
sacadademae
penci recipe and related postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2018 at 3:32am
2
Most recent comment from PenciDesign:Hi,That's related posts from a plugin from you - not come from our theme.If you want to keep for use it, please add more this code to Customize > Custom CSS to hide that related posts appears on your ...
Rodrigo Eduardo Assalin
Páginas AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2018 at 2:40am
4
Most recent comment from PenciDesign:Hi,Yeah, It's correct.Best Regards,PenciDesign