Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

zenberryketo Recipe card formattingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 2:55am   4 Most recent comment from PenciDesign:Hi,This issue caused by plugin jp-relatedposts - It auto create related posts for content of recipe.To fixed that, please try add more this code to Customize > Custom CSS: .wrapper-penci-recipe .jp ... conte Hide categories from homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2018 at 2:39am   8 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: .container-single #main{ max-width: 800px; }Change number 800 to any value you want.Also, in the next time, if you have question, pl ... Michelle Featured Images not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 10:56pm   2 Most recent comment from Michelle:Solved I suppose. Jetpack was preventing the images from loading.  Rodrigo Eduardo Assalin READ MOREClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 7:58pm   7 Most recent comment from Rodrigo Eduardo Assalin:Oww. I see it now. Thanks for help.Can close this ticket now.Best Regards cowowo layout problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 9, 2018 at 5:04pm   4 Most recent comment from PenciDesign:Hi,If you want to do that, please open plugins/penci-framework/shortcodes/block_6/content-items.php file and on line 13, replace this code: if( empty( $atts['hide_thumb'] ) ) { $block6_items ... zenberryketo Recipe indexClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 4:23pm   3 Most recent comment from zenberryketo:Got it thanks! zenberryketo Image regenerationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 4:23pm   3 Most recent comment from zenberryketo:That fixed it thanks! dp34 including something in the siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 9:57am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. Seem that's a shortcode provide by theme itself. We will consider to add more this feature in the future updates.Best Regards,Penci ... ShareFood About penci recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 8:48am   5 Most recent comment from ShareFood:Hi pencidesign,Understood! you may proceed to close this thread.Many thanks! Sundra Taylor Home page feature postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2018 at 3:33am   2 Most recent comment from PenciDesign:Hi,You have two ways to do that:1/ Go to Customize > Standard & Classic Layout Options > and check to "Auto Render Excerpt"2/ Add a "Read More" tag for your posts - check this image.Best Regards,Penci ... robot_m Gallery, Thumbnails, Site speed ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2018 at 1:00pm   9 Most recent comment from robot_m:Hi,wow, thanks a lot. And it's exactly the right color code I wanted the border look like...!Thank you for the amazing support.Best regards! Monika Koscielny Post title in list layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2018 at 9:53am   5 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Karen Cutler theme installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2018 at 2:26am   2 Most recent comment from PenciDesign:Hi,You just need go to Appearance > Menus > create/select a menu for your site > scroll down and check to "Primary Menu" at the bottom.Best Regards,PenciDesign kristinsfixins pinterestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2018 at 4:39pm   2 Most recent comment from PenciDesign:Hi,1/ Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.2/ Please check options for it via Customize > Homepage Options > ... jupixian BugClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 7, 2018 at 1:36pm   5 Most recent comment from jupixian:I've resolved the problem by uninstalling / deleting the theme , extensions, and installing these again ! Thank you for your quick support.