Public Tickets
DirDec
Double dates in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2018 at 3:22am
6
Most recent comment from PenciDesign:Hi @rsalassuarez,Please create a new private ticket and provide your admin url and admin account. Our support team will check it help you.Best Regards,PenciDesign
kieutruongphoto
Facebook FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:44pm
3
Most recent comment from kieutruongphoto:Thank you. Done
roze
bug templateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 22, 2018 at 2:28pm
7
Most recent comment from roze:Thank youits ok !!!
Mudassar
Replace comments box with facebook commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:27am
2
Most recent comment from PenciDesign:Hi,If you already enable Facebook comment on your posts - you can remove Wordpress comment via Customize > Single Post Options > Hide Post Comments.Best Regards,PenciDesign
Sankalan
Custom Code in BodyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:24am
4
Most recent comment from PenciDesign:Hi,Please check this imageBest Regards,PenciDesign
iamkenyarae
Page optionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2018 at 2:23am
8
Most recent comment from PenciDesign:Hi,This social media came from plugin Social Warfare then you're using.You can hide it on landing page - by add more this code to Customize > Custom CSS:
body.page-id-4444 .swp_social_panel{ displa ...
HarisPap11
Jetpack CDN thumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 4:51pm
2
Most recent comment from PenciDesign:Hi,Please deactivate Lazyload Featured from Jetpack - because this theme supports lazyload images from itself.Best Regards,PenciDesign
Carly
Mobile Text WrappingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 1:22pm
3
Most recent comment from Carly:Thank you!
usernameMi
Transparency in the Select Color boxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 21, 2018 at 11:32am
5
Most recent comment from usernameMi:From my limited experience, I see that all high-end themes starting with GP, Astra, OceanWP till similar magazine themes, propose it. It seemed to me like the standard instead of an exception and I w ...
Empirebridal
Adsense codesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 11:07am
15
Most recent comment from PenciDesign:Hi,You don't need for use AMPBest Regards,PenciDesign
usernameMi
CSS for custom widthClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 21, 2018 at 10:21am
3
Most recent comment from usernameMi:Marvelous ! Thank you very much for your help, have a nice day !
usernameMi
Where has gone the lightbox of Penci block video ?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 21, 2018 at 10:20am
3
Most recent comment from usernameMi:Hi, finally the culprit was an addon of Google Chrome. I should have checked on different browser.Thank you very much for your help !
Delayre
Updating Soledad from 5.1 to 5.2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 7:05am
3
Most recent comment from Delayre:Hi, thank you very much for your prompt reply! So you know, I found out it was Adblock that started to hide the Facebook icon after updating Wordpress to 4.9.6. Deactivating it sorted it out. Probl ...
Physiotrain
Posts not displaying on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 3:34am
2
Most recent comment from PenciDesign:Hi,1/ We've said about this issue here - you need go to Dashboard > Settings > Reading > and make your config look like this image.2/ Please go to Appearance > Menus > create or select a menu for your ...
Sankalan
AMP in content adsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2018 at 3:19am
16
Most recent comment from PenciDesign:Hi,As I checked, your issues is gone. Seem the cache is cleared on AMP.https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=193u1J_KuVdoducB1HBqxQBest Regards,Penci ...