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Public Tickets

Nirmitsinh About MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 5:14pm   3 Most recent comment from Nirmitsinh:Yes its working fine. Thank you.!! butterflyphotography Featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 4:58pm   3 Most recent comment from butterflyphotography:thankyou! butterflyphotography Shaking textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 4:58pm   5 Most recent comment from butterflyphotography:okey dokes! thankyou fgt196 Demo SettingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 3:46pm   4 Most recent comment from PenciDesign:Hi,I'm Kang, CEO of PenciDesign team. I'm sorry if you're feeling that. But, as I checked no any rude in the replieds on your another ticket. You're doing wrong and the support staff just let you kno ... ccannes updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 3:40pm   3 Most recent comment from TronMedia2015:Try "Child Theme Configurator" plugin to copy your settings to a child theme, then instal the update the way they suggest. fgt196 Updating Theme FailureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 8:34am   4 Most recent comment from PenciDesign:Hi,Because you're doing wrong - that caused this issue.Please go to download page and re-download "All files and documentation"After that, extract this download package, you will get a new folder, ope ... Tal221 LATEST POSTS and instgram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 5:46am   8 Most recent comment from Tal221:works! thank you hagerini Plug-in upload failureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 3:03am   2 Most recent comment from PenciDesign:Hi,This issue caused by the config from your hosting. Please contact with your hosting provider and requirements them to increase it.Best Regards,PenciDesign ElleTalk Featured Images HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 4:20pm   4 Most recent comment from PenciDesign:Hi,1/ When you do that, your layouts will broken because on the mobile, the screen are too small and it can't be display in one line like on the desktop - That's why responsive design born.2/ About so ... SRose-Weir Removing theme to use on another domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 4:15pm   4 Most recent comment from PenciDesign:Hi,Yeah - It's old domain - it's different with domain for testBest Regards,PenciDesign RapFrancuski Category name on slider style20Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:48pm   4 Most recent comment from PenciDesign:Hi,This categories display there can be has multiple categories - so, you can't apply this feature like on category mega menu.Best Regards,PenciDesign Marisa Padding Beneath MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:18pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: body.page-template-default.wpb-js-composer #header{ margin-bottom: 0;  }Best Regards,PenciDesign tulaconosciroma Vertical Logo on ipadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:12pm   4 Most recent comment from PenciDesign:Don't forget take some time to give us a 5star rating on https://themeforest.net/downloads if you love our themeThank you so much and have a great week,Best Regards,PenciDesign Sabrina Costa Text previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:05pm   4 Most recent comment from PenciDesign:Hi,Also, please make sure you didn't check to Customize > Other Layouts Options > Remove Post ExcerptBest Regards,PenciDesign WitnessPerformance My site is borked on SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 9:27am   2 Most recent comment from WitnessPerformance:Update: fixed. Ftr, I absentmindedly uploaded photos that were too big to the slider.