Public Tickets
voiceofheartkj
Theme Demo issuesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 5, 2018 at 5:42pm
6
Most recent comment from PenciDesign:Hi,
Ok, I can installed it for myself. I found the issues caused by your hosting config max memory & max_input_var is too small. That's why when you save a page has much content, it goes to 404 page. ...
showsarg
FILTROSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 5, 2018 at 7:34am
5
Most recent comment from PenciDesign:Hi,Please use "Build Query" for all widgets & WPBrakery element.Sorry about this inconvenience, we updated a wrong version before ( It's fixed in yesterday ) - and on wrong version, we're missing to r ...
showsarg
PASTE POST THE FACEBOOK IN BLACK THEMEClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 5, 2018 at 5:56am
3
Most recent comment from showsarg:Perfect!!!
epicp
customizer data missing for bitcoinClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 4, 2018 at 3:12pm
11
Most recent comment from PenciDesign:Glad when your issues solved. If you have another question, let us know
If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be o ...
krebbin
Header Background ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:17pm
2
Most recent comment from krebbin:Ok I'm sorry! Found it under Colors for Header ;)thanks!
dmh724
WP BakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:07am
2
Most recent comment from PenciDesign:Hi,We've said about this here - Let's download the package again to get latest version of WPBakery.When you done, remove the old version from WPBakery and re-upload latest version to your site.Best Re ...
dmh724
Images DisappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:02am
4
Most recent comment from PenciDesign:Hi,If you looking for optimize your site - let's do following this guide and remove all other plugins.Best Regards,PenciDesign
conmochila
json_parse_errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 9:34am
12
Most recent comment from conmochila:Thank you very much!!
reza
changeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 4, 2018 at 8:30am
2
Most recent comment from PenciDesign:Hi,Please send me:- Your admin url - Your admin account ( username and password )- What's demo you imported to your site?in a private reply.And we will checked it help you.Best Regards,PenciDesign
WA
AMP error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:21am
14
Most recent comment from PenciDesign:Hi @whyanotheraccountcreation,Please create a new private ticket and give us your admin url and admin account ( username and password ). I will check it help you.Best Regards,PenciDesign
the100companies
Instagram Widget not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 5:19pm
6
Most recent comment from the100companies:never mind I have fixed it.
Adrianne
Page for menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 10:59am
5
Most recent comment from Adrianne:THANK-YOU!!!! I had been trying to figure that one out for AGES and wasn't able too, as I didn't understand that bit. I appreciate your help, I have fixed it now. Cheers :)
upsiforget
Font Awesome icons stop workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 4:46am
4
Most recent comment from PenciDesign:Hi,Ah, I just see that FontAwesome5 has changed a lot of classes for icons. So, it doesn't work is normal.Please use FontAwesome version 4.7 for now. We will consider to add more this feature in the f ...
hollywebb7785
shop page won't allow add to cartClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 2:49am
7
Most recent comment from PenciDesign:Hi,1/ Please remove it via Customize > Colors for Footer > Footer Widget Area Background Image2/ To do that, please add more this code to Customize > Custom CSS:
body:not(.home) #logo{ display: non ...
wilsjacq
Home Page OptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 2:40am
2
Most recent comment from PenciDesign:Hi,You can enable sticky sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"Also, on sticky sidebar demo, we're using Standard Layout, you can select this layout via Customi ...