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Public Tickets

FrancoBar Featured SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2018 at 2:45am   2 Most recent comment from PenciDesign:Hi,1/ We're working on new update to optimize more the speed of this theme.About your issues, this CPU issue caused by on the homepage default, we're using a lot of elements & menu items. So, this mak ... alal9497 Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2018 at 3:16am   3 Most recent comment from alal9497:Thank you. craypen peng hide post meta infoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 9:40pm   5 Most recent comment from Torsten Esser:Hello everyone ... I am quite sure, that its not the chaching of the site. This is caused by your browser. You will need to delete the browser-cache! ... Had the same problem here ... Just deleted th ... FrancoBar Highlight in menu & info needed on Review ScoreClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 5, 2018 at 3:16pm   5 Most recent comment from FrancoBar:Thank you very much for the help!!! tankdeckelverschluss Different Fonts on Homepage and Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 2:15pm   5 Most recent comment from tankdeckelverschluss:It works perfectly! Thank you very much :) FrancoBar Recipes pluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 5, 2018 at 10:59am   14 Most recent comment from FrancoBar:Rating and review done :-) itsnune demo installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 8:20am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased Soledad theme.Please send me:- Your admin url- Your admin account ( username and password  )- What's demo you want to import for your site.In a private reply.And I will che ... KumarVarun Header Linking issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 7:19am   10 Most recent comment from PenciDesign:Glad when your issues solved. If you have any more question, let us know.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our ... Shaina Drop down menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 2:28am   2 Most recent comment from PenciDesign:Hi,If you want to do like this, please go to Appearance > Menus > click on "Custom Links" > fill the URL is "#"And replace with your parent menu items - here is an example: http://prntscr.com/jdxnqmB ... atd94 Countdown ErorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 3:23am   6 Most recent comment from PenciDesign:Glad when your issues solved. If you have another question, let us know.And If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be o ... ravisingaraju Sign up now captcha validationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 2:46am   2 Most recent comment from PenciDesign:Hi,We've built this feature based on the login form from Wordpress itself. And Wordpress doesn't supports for captcha on login form. So, we will consider to add more this feature in the future updates ... Alex Slider Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2018 at 2:41am   2 Most recent comment from PenciDesign:Hi,This issue caused by you did enable lazyload image from Jetpack - Please deactivate it. This theme already supports for lazyload images, so you don't need to use more any lazyload plugin.Best Regar ... casapublicadorabrasileira Post mobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 2:23am   2 Most recent comment from PenciDesign:Hi,Strange, your site has some CSS doesn't load to your site.Please try update your site to latest version and try it again. To update this theme, please go to Appearance > Themes > click on "Update" ... monoprice1 Few QuestionsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 3, 2018 at 5:38pm   11 Most recent comment from monoprice1:... well that's awkward lol Thank you very much!  dytuncer no pictures appearClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 3, 2018 at 2:14pm   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see you have a plugin caused this issue. Seem it's a plugin "Lightbox"Please deactivate this plugin.Best Regards,PenciDesign