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Public Tickets

KumarVarun Header Linking issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 7:19am   10 Most recent comment from PenciDesign:Glad when your issues solved. If you have any more question, let us know.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our ... Shaina Drop down menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 2:28am   2 Most recent comment from PenciDesign:Hi,If you want to do like this, please go to Appearance > Menus > click on "Custom Links" > fill the URL is "#"And replace with your parent menu items - here is an example: http://prntscr.com/jdxnqmB ... atd94 Countdown ErorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 3:23am   6 Most recent comment from PenciDesign:Glad when your issues solved. If you have another question, let us know.And If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be o ... ravisingaraju Sign up now captcha validationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 2:46am   2 Most recent comment from PenciDesign:Hi,We've built this feature based on the login form from Wordpress itself. And Wordpress doesn't supports for captcha on login form. So, we will consider to add more this feature in the future updates ... Alex Slider Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2018 at 2:41am   2 Most recent comment from PenciDesign:Hi,This issue caused by you did enable lazyload image from Jetpack - Please deactivate it. This theme already supports for lazyload images, so you don't need to use more any lazyload plugin.Best Regar ... casapublicadorabrasileira Post mobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 4, 2018 at 2:23am   2 Most recent comment from PenciDesign:Hi,Strange, your site has some CSS doesn't load to your site.Please try update your site to latest version and try it again. To update this theme, please go to Appearance > Themes > click on "Update" ... monoprice1 Few QuestionsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 3, 2018 at 5:38pm   11 Most recent comment from monoprice1:... well that's awkward lol Thank you very much!  dytuncer no pictures appearClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 3, 2018 at 2:14pm   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see you have a plugin caused this issue. Seem it's a plugin "Lightbox"Please deactivate this plugin.Best Regards,PenciDesign ingridangehrn can't hide social like buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:13pm   4 Most recent comment from PenciDesign:Hi,If so, please check options for this via: - Customize > Standard & Classic Layout Options- Customize > Other Layouts OptionsBest Regards,PenciDesign Geckoroutes Removing default font: RalewayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 10:17am   3 Most recent comment from Geckoroutes:Thanks for the quick reply. In the meanwhile I found the plugin 'Clearfy', which solves this problem perfectly. edgardhomem Primary Menu HeightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 3:25am   7 Most recent comment from PenciDesign:Hi,Please replace the code I sent to this code: #navigation .menu li a{ line-height: 38px;  } #navigation{ height: 40px;  } #navigation.header-2.menu-item-padding ul.menu > li > a, #navigation.he ... Ranti Blog posts not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:22am   3 Most recent comment from PenciDesign:Hi,No - This theme supports Standard Layout already.I think you have a plugin caused this issue. Have you try deactivate all plugins and try it again?If it still doesn't work, please send us:- Your a ... Jonas310398 Change Sidebar WidthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:09am   2 Most recent comment from PenciDesign:Hi, 1/ To do that, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 1170px){ .container.penci_sidebar #main{ width: 75%; } .penci-sidebar-content{ width: 2 ... ofthisplanet Gravatar/AuthorboxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 2, 2018 at 4:45pm   8 Most recent comment from PenciDesign:Hi,Ok. I change the profile picture to display double size. Let's check it again.Best Regards,PenciDesign Michele Adams Theme installation failed.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 1:43pm   2 Most recent comment from Michele Adams:Hi,I managed to figure it out. thank you