Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

WA RSS feed not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2018 at 4:05am   2 Most recent comment from PenciDesign:Hi, I see your site has privacy error related with your SSL. http://prntscr.com/j76pm0 So, please ask the hosting provider to know how to solved it. When it done, I think that issues will auto solv ... renanlino Custom Font FilesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2018 at 3:40am   2 Most recent comment from PenciDesign:Hi,In the next update version of Soledad. We will add more options for upload the custom fonts. Please wait for it Currently, please use google fonts for your site.Best Regards,PenciDesign JetteAarestrupMortensen How to increase font size on post title for photo post gridClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 6:14pm   3 Most recent comment from JetteAarestrupMortensen:Thank you - I solved it.  craypen peng post title on topbar menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 4:55pm   5 Most recent comment from craypen peng:thank you very much arhitecturalia Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 2:22pm   3 Most recent comment from arhitecturalia:great. thanks. Mannenmedia Use Soledad for more than 1 site?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 1:42pm   2 Most recent comment from PenciDesign:Hi,No - you can't. With one license you just can use for one website.If you want to use Soledad for another website, please buy more license for that site.Example: 3 licenses use for 3 websites, 5 lic ... kay Cho Category Layout StyleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 18, 2018 at 1:08pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Additional CSS to do that: @media only screen and (min-width: 961px){ .blog-grid .penci-archive__content .penci-post-item:not(.product){ width: 25%;  ... solun Square images on archive pagesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 18, 2018 at 1:04pm   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > Image Type For Archive, Category, Blog, Tag, Search PagesBest Regards,PenciDesign usernameMi The role of Penci ContainerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 18, 2018 at 8:38am   7 Most recent comment from usernameMi:Hi, Haha, so the culprit was the hidden -15px margins of the classic VC row container. It is more about a principle than my page. The containers should all align when set for the same width. It ... solun Error trying install theme's pluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 18, 2018 at 7:40am   4 Most recent comment from PenciDesign:Glad when you solve the issues. If you have more question, let us knowBest Regards,PenciDesign Mannenmedia Gallery doesn't show featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 7:29am   6 Most recent comment from PenciDesign:Hi,Please go to Customize > Single Post Options > and check to "Hide Featured Image on Top"Best Regards,PenciDesign amanda_iling social media sharing buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 7:26am   2 Most recent comment from PenciDesign:Hi,You can make it bigger by add more this code to Customize > Custom CSS: .list-posts-share a { font-size: 18px; }Sorry, currently, there is no options to make social sharing display on the right si ... amanda_iling visitor counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 7:24am   2 Most recent comment from PenciDesign:Hi,Please try use this plugin to do that:https://wordpress.org/plugins/simple-visitor-counter-widget/Best Regards,PenciDesign Mannenmedia Pictures don't fill the siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 7:15am   4 Most recent comment from PenciDesign:Hi,Thank you for your great words.If so, please try add more this code to Customize > Custom CSS to do that: img.aligncenter, img.alignleft, img.alignright, img.alignnone { width: 100%; }Best Regard ... kwchng1 Expanding menu in MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2018 at 2:16am   4 Most recent comment from PenciDesign:Hi @nickjones,If we do that, some parent menu items has link will can't go to that link. So, it's hard to control it.Anyway, we will consider to find a solution for this.Best Regards,PenciDesign