Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

alal9497 Extremely slow WP adminClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2018 at 5:24am   2 Most recent comment from PenciDesign:Hi,Seem you have a or some plugin(s) caused this issue.Please try deactivate all plugins and try it again.If it good, let's enable each plugin to check what's plugin caused this issue.If no any plugin ... etjallings Just one categorie shows on home with VCClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 26, 2018 at 4:33am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased PenNews.Yeah, for the block VC layouts - currently, this theme supports for display only primary category only ( based on primary category you seted via Yoast SEO ). It mak ... Arthur Include pages in search resultsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 9:07pm   3 Most recent comment from Arthur:Thanks, that did the trick, look forward to the update. Apologies for the delay in replying.Arthur ssofiacarvalho static homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 12:21pm   4 Most recent comment from PenciDesign:Hi,Have you install plugin Visual Composer? If not, please check this guide to know how to get visual composer and install this plugin.Best Regards,PenciDesign Son Tran Thai Install and ActiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 10:27am   2 Most recent comment from PenciDesign:Hi,With each license of this theme - you just can use for one domain.Example: If you want to use this theme for 2 domains, you need to buy 2 licenses for this theme.If you want to use this theme for ... danielcastelo Soledad, Travel layout.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 4:00am   2 Most recent comment from PenciDesign:Hi,To do that, please do ONLY way 2 in the guide here - Way 2: Import Only customizer dataMake sure you go to Dashboard > Settings > Reading > and make your config look like this imageBest Regards,Pe ... Liz Slipko appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 3:55am   2 Most recent comment from PenciDesign:Hi,Seem you didn't check documentation for Soledad theme here1/ To import a demo, please check the guide hereNote: Make sure you go to Dashboard > Settings > Reading > and make the config look like t ... usernameMi About the integrated video players widgetsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2018 at 3:46am   6 Most recent comment from PenciDesign:Hi,1/ Yeah, I was tell with our developers about this. Hope in the next update, it will fixed.2/ No any theme supports for custom different heights for Video Playlists. The height based on the width ... Guillermo Post pages showing double Facebook commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2018 at 12:09am   3 Most recent comment from Guillermo:thank you very much, that solved the issue! Dominique Single Post Options/WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 4:43pm   2 Most recent comment from Dominique :I figured it out, on general settings- sidebar for single,  I just have to choose a custom sidebar. Thanks anyhow.  Son Tran Thai How to hide sidebar widgets on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 3:30pm   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 480px){ .penci-sidebar-content{ display: none; }.container.penci_sidebar #main{ margin-bottom: ... Melain Having issues customizing siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 3:20pm   2 Most recent comment from PenciDesign:Hi,Can you tell me what's your issues?Best Regards,PenciDesign Mothersagenda IMPORT DEMO DATAClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 3:20pm   2 Most recent comment from PenciDesign:Hi,Seem you have old posts on your site - And in this case, you need to do Way 2 here to import customizer data only.Best Regards,PenciDesign FWD2016 Slider Revolution Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 6:03am   5 Most recent comment from FWD2016:removed login info danielmansfield How to change widget on Portfolio pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2018 at 2:42am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ If you want to set sidebar for this page, let's edit this page and select Template for this page is "Page With Sidebar" or "Page Empty Width Sidebar"2/ It's Widget ...