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Public Tickets

gamesmag Error messageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 5:37am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, Soledad theme doesn't use the "elementor/widgets/widgets_registered" hook. Maybe this comes from one of your installed plugins.I've updated all the plugins to ... LINZZ Querys most viewedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 2:41am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing most reads in the last 24 hours.You should install the WordPress Popular Posts plugin and follow the document at this link ... laugher canonicalize home page paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2023 at 2:20am   8 Most recent comment from PenciDesign Supporter:Hi,Do you mean you want to remove all the pagination page numbers on the homepage?You should insert this code either into the functions.php file of the child theme or by using the CodeSnippet plugin a ... mazzocchiandrea Slider on FirefoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 8:52pm   8 Most recent comment from PenciDesign Supporter:Hi,You're currently using the oversized screen resolutions. If you want the slider image fit to your screen, you need to upload an image that has a similar ratio.Regards,PenciDesign. soumitroroy Regarding Page speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 8:39pm   2 Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. paulotravels Issue with HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 5:21pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've selected the wrong page template for the homepage.I'll configure it for your site.Please check.Regards,PenciDesign. Fred Disable Comment Counts on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 5:08pm   4 Most recent comment from PenciDesign Supporter:Hi,Please edit the home page with the Elementor Page Builder then modify the settings like the video tutorial below:Regards,PenciDesign. nancy026 LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 4:16pm   2 Most recent comment from PenciDesign Supporter:Hi,I'll close this ticket because this is duplicate content.Regards,PenciDesign. René I must have replaced the cover with another one, how do I do it, it now shows the wrong oneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 12:34pm   4 Most recent comment from PenciDesign Supporter:Hi,You can change it by going to dashboard → Settings → Reading → Your homepage display.Regards,PenciDesign. kafushedi how to setup countdownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 12:02pm   2 Most recent comment from PenciDesign Supporter:Hi,Maybe you've entered the wrong value on the countdown value.Please edit like the screenshot below:Regards,PenciDesign. Lukasz Ropczynski The appearance of the post category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 6:33am   3 Most recent comment from Lukasz Ropczynski:Thank you very much. I managed to make changes. PkaSlaTv Disable some social media iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2023 at 5:10am   6 Most recent comment from PenciDesign Supporter:Hi,Soledad version 8.4 only supports re-order the social profile items on the header/footer.Regards,PenciDesign. tintveld Number of posts on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 2:16pm   4 Most recent comment from PenciDesign Supporter:Hi,We'll research and try to add this option in the future theme update.Regards,PenciDesign. Jonathan Can't get the text size selector to workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 10:58am   5 Most recent comment from Jonathan:You're an absolute star, thank you so much! grupolobe Why this error? redirect.phpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 10:21am   2 Most recent comment from PenciDesign Supporter:Hi,Soledad theme doesn't include this code in the wp-config.php file.Please check all the plugin you've installed.Regards,PenciDesign.