Public Tickets
Jonathan
error with updraft plus pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 9:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please deactivate the Penci Soledad Demo Importer plugin before backing up your site.Regards,PenciDesign.
johnzic
Search icon and Main Slider Navigation IconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 5:31pm
12
Most recent comment from johnzic:Hi, this issue is resolved. Updating the theme seems to have worked, though it took a while to show the correct icons.
kafushedi
delete the shopping cart iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 10:14am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → WooCommerce → General → turn on the "Hide Header Shopping Cart Icon" option.Regards,PenciDesign.
Marina747
Rank Math ProClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 8:54am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme. compatible with the RankMath plugin, so you installed it without any risk.Regards,PenciDesign.
tssglobalresources
Some IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 7:49am
10
Most recent comment from PenciDesign Supporter:Hi,This area comes from one of your installed plugins, the Soledad theme doesn't include this feature.Please check again.Regards,PenciDesign.
pchhuaraca
No me permite editarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2023 at 4:04am
5
Most recent comment from pchhuaraca:Thank you so much. Add Attachment
Rameshwor Dahal
Title Not showing with proper settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 10:25pm
2
Most recent comment from Rameshwor Dahal:Solved the post Used the following solution:
https://pencidesign.ticksy.com//ticket/3346564/But doing so is also displaying page title soledad_home. I had to make it blank title for homepage
LillaGreen
Table of ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 6:46pm
5
Most recent comment from LillaGreen:Than you very much! Have a great evening :)
ahmedabdo1
Cannot load to customize siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 5:09pm
4
Most recent comment from PenciDesign Supporter:Hi,You can translate all the theme text by going to Appearance → Customize → Quick Text Translations.Regards,PenciDesign.
laugher
404Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 3:46pm
8
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS → tun on the "Disable Delay Loading Icon Fonts" option.Clear all the site caches and then check again.Regards,PenciDe ...
kafushedi
Import Demo Data FailedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 3:37pm
8
Most recent comment from PenciDesign Supporter:Hi,The problem may be your hosting blocking the connection to our demo server, so you need to contact the hosting supporter about this issue.Regards,PenciDesign.
aniquevn
FontsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 2:09pm
3
Most recent comment from aniquevn:Thanks!
bassili
Invalid purchase codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 1:50pm
2
Most recent comment from PenciDesign Supporter:Hi,I've activated the license code for your site.Please check.Regards,PenciDesign.
junaidbht
not getting installedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2023 at 9:42am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file. Please follow the document at this link to understand how to upload the theme correctly: https://soledad.pencidesign.net/soledad-document/#i ...
Alex
Logo beim Dark ModusClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2023 at 4:43pm
6
Most recent comment from PenciDesign Supporter:Hi,You need to upload the logo for the dark version by going to Appearance → Customize → General → Dark Mode → Logo for Dark Mode.Regards,PenciDesign.