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Public Tickets

[email protected] CodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 2:42pm   3 Most recent comment from [email protected]:Ok thx very much linhoday Search iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:53pm   5 Most recent comment from PenciDesign Supporter:Hi,No. You need to do it one time only.Regards,PenciDesign. Kunal Invalid purchase code. Please check it again.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:00pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Edward Biamonte missing social media buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 3:20am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support adding custom social media URLs and codes to the current list.Regards,PenciDesign. Amrrit Achipallya How to make topbar sticky?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2023 at 1:42am   16 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you customize it.Regards,PenciDesign. Marina747 Overlapped content on pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 8:08pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a small issue of the font size changer features.Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Font Sizes Changer" option then waiting for the n ... wpsovac Search button sybolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 11:16am   3 Most recent comment from wpsovac:Hi,many thanks for fast reply. It seems it was just needed to clean the cache. Could it happen? It works all fine now :) I think will wait to the next update so if there was something will overwrite ... tim-nieuwpoort Image filters mediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 10:13am   18 Most recent comment from PenciDesign Supporter:Hi,No. This plugin doesn't add the image filter features.Regards,PenciDesign. Amrrit Achipallya Spacer Module Not Effectively DisplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 6:46am   7 Most recent comment from Amrrit Achipallya:thank you  abbygailverdejo Transfer to kadenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2023 at 1:58am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to convert the data from the Elementor to Kadence.Please take a little time to watch the Elementor document on the link below, it is easy to build and config:Regards, ... linhoday Where to place google adsense code on each pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 7:08pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside tag: put the GA code in this option field.Regards,PenciDesign. David Gould Gould Adding social share option to specific Penci Fancy Heading ElementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 5:27pm   2 Most recent comment from PenciDesign Supporter:Hi,You can use the Post - Social Share element to inset the social share to this area.Regards,PenciDesign. linhoday Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 10:20am   2 Most recent comment from PenciDesign Supporter:Hi,You can manage all the ad locations of the Soledad theme by going to dashboard → Soledad → Ads Manager.If you want to add the AdSense code to the sidebar, please go to Appearance → Widget: dr ... abshatravels1 Invalid purchase code. Please check it again.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 10:04am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. alabibusayo16 Elementor not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2023 at 1:14am   2 Most recent comment from PenciDesign Supporter:Hi,Please make sure you've updated the Soledad theme to the latest version (v8.3.8) and then check again.Regards,PenciDesign.