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Public Tickets

AnneBivans Posts pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2023 at 7:37pm   3 Most recent comment from AnneBivans:Thank you. I found out that I had marked one of the posts as "sticky".  I didn't know at the time that it meant it would always appear at the top. It appears that I fixed it. Thank you so much ... Henry Theme activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2023 at 1:58am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... creps Text To Speech - TranslationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2023 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Text To Speech plugin doesn't support multilanguage sites.We'll research & add this feature in the future theme update.Regards,PenciDesign. Studio TekHaz maintenance and update requestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2023 at 4:52pm   4 Most recent comment from PenciDesign Supporter:Hi,1. If you want to improve the pagespeed loading time of your site, please follow the instruction on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization2. In case you can ... pirasfilippo Logo sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2023 at 12:53am   12 Most recent comment from PenciDesign Supporter:Hi,Please modify the code like the following below: #header {  margin-bottom: 56px;}Regards,PenciDesign. otakuapologist Weird redirect in galleries.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 1:11pm   19 Most recent comment from otakuapologist:Thank you. I think the issue is resolved now. I will come back if there is something more. Thanks so much! koshung theme modifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 10:02am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance > Customize > Logo & Header > Main Bar & Primary Menu: turn on the "Disable Header Search" option,2.  Navigate to Customize > General > Like Posts & Social Sharing: enab ... Virginie LEFORT HOMEPAGEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 9:55am   2 Most recent comment from PenciDesign Supporter:Hi,This demo was built with the Customizer settings, so if you want to edit it with the Elementor, you need to import this demo via Elementor Library Block by following the video document below:Regard ... gotitgraphics Facebook SharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,Your site contains the SSL issue, please try to install the Really Simple SSL plugin and then check again: https://wordpress.org/plugins/really-simple-ssl/Regards,PenciDesign. mharrisbb1984 my category pages are blank except for headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 12:53am   30 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-pagination span {    font-size: 18px;}Change 18px with the font size you want to show.Regards, ... Ravi060412 news letter not enableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 3:48pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document about newsletter here: https://soledad.pencidesign.net/soledad-document/#setup_mailchimpRegards,PenciDesign. George Post date and timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 12:57am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Settings > General: select "Custom" at the "Date Format" option field.Regards,PenciDesign. milena piai milenap11 suporteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:12pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please write your content in English,2. Your site used the AIO SEO plugin, so please follow the document here to modify the meta robots settings: https://aioseo.com/docs/using-the-robots-meta-se ... RohittSingh Looking for an upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:06pm   4 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.Have a good day.Regards,PenciDesign. Myana Image/heading/wording alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 1:35am   3 Most recent comment from Myana Smith:Awesome thank you that worked!