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Public Tickets

octatech17 AMP issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2023 at 4:01pm   2 Most recent comment from PenciDesign Supporter:Hi,I've debugged the AMP pages but haven't found any issues, here is a screenshot:Please check again.Regards,PenciDesign. Skatic777 Custom post type - Archive templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2023 at 3:55pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support creating an archive templates for custom post-type archive pages.We'll research and consider add this in the future theme upd ... octatech17 AMP ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2023 at 11:52am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance > Customize > Penci AMP > Header > Add Custom Code Inside Tag: add this content Regards,PenciDesign. dinhhien381 theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 31, 2023 at 2:44am   1 Most recent comment from dinhhien381:Hi, I tried to update the theme to the latest version but didn't know how to copy the API token. I entered the token name but it didn't work.Can you help me?Update: I have solved the problem ... ccannes Black title on ProductsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 31, 2023 at 2:42am   7 Most recent comment from ccannes:That worked! Thank you so much :)  journeywithminnie Editing penci latest postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 31, 2023 at 12:56am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Hompage: you can modify the latest post and other homepage modules in this section.For more information, please read the document here: https://soledad.pencide ... stilltoni Mobile logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2023 at 2:58pm   3 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Header Builder: click the "Edit with the Penci Header Builder" on the current header layout then change the mobile logo like the screenshot below:Regards,PenciDesign. [email protected] How to set up a mega menu like this styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2023 at 5:19am   4 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time, maybe it will come on version 8.4Regards,PenciDesign. otakuapologist Too many HTTP requests.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2023 at 12:39am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please follow our pagespeed optimization guide here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. timmy2426 Table of contents toggle issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2023 at 11:52am   3 Most recent comment from timmy2426:I thought I needed to add the class name in js or php, but I didn't think I could just override it with css. Thank you very much for your reply, it worked! Kr0nOs Revoke license and assign to final domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2023 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... bfeltman1 Layout Issue after update to 8.3.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2023 at 1:30am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the wpdiscuz plugin has contain some outdate functions, so your site can't render properly.Please disable this plugin and then check again.Rega ... stangsvt1 Background imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 3:38pm   3 Most recent comment from stangsvt1:Thank you! ccannes Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 11:26am   13 Most recent comment from PenciDesign:Hi,Please create a new ticket and put your questions there or send us an email via our contact form. Because this is the ticket of another customer and she can get a notification email about your repl ... therealfoodgeek Issue with Appearance / Customise / Single Posts / Fonts & Colours tabsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 9:04am   7 Most recent comment from therealfoodgeek:Hiya, That is working now. Many thanks for your help.Cheryl.