Public Tickets
chitransh_3107
unable to Active SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2023 at 8:56am
2
Most recent comment from PenciDesign Supporter:Hi,I've activated your site,Please check again.Regards,PenciDesign.
alemonteiro13
Hide Featured Image Auto Appears on This Post?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2023 at 5:30am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Post Templates: edit the current template then remove the post image via Elementor Page Builder.Regards,PenciDesign.
alemonteiro13
INSERT MORE CATEGORIES IN THE LIST MENUClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 17, 2023 at 2:21am
3
Most recent comment from alemonteiro13:ok, thanks
Allen Huang
I need HelpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2023 at 3:22pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
SmartBoxMedia
SEO issue with themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 16, 2023 at 9:39am
2
Most recent comment from PenciDesign Supporter:Hi,
About the pagespeed optimization, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationFor the SEO problem report on Google Page Speed, it cau ...
janwith
changing background imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2023 at 12:23pm
2
Most recent comment from PenciDesign Supporter:Hi,This area was built with Elementor, so you should edit this page with Elementor and then change the section background by following the document here: https://elementor.com/help/how-to-change-backg ...
sybn
AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2023 at 6:25am
5
Most recent comment from sybn:Hi, Thank you for help İt is worked. But I decided to not use AMP , I disabled it!
Kelly Buckley
slider and boxesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2023 at 5:29am
2
Most recent comment from PenciDesign Supporter:Hi,You can insert any elements you want by editing the page with the Elenentor Page Builder.Here is a video tutorial:Regards,PenciDesign.
timmy2426
new post's view countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2023 at 3:06am
31
Most recent comment from timmy2426:Ok, thank you for your reply, looking forward to the next update.
bizZze
Sticky buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2023 at 1:58am
4
Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. We'll research and add more features in the future theme update.Regards,PenciDesign.
laugher
Fonts loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2023 at 4:57pm
4
Most recent comment from PenciDesign Supporter:Hi,Yes. The option on the screenshot also adds the Google URL preloader to the header tag, you can turn off this option.Regards,PenciDesign.
VisithVT
Cannot load the blockClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2023 at 4:15pm
3
Most recent comment from VisithVT:Thank you now it is work nowyou can close the ticket
VisithVT
Media Files and Google Cloud StorageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2023 at 2:42pm
3
Most recent comment from VisithVT:Thank you for your clarification. You can close the ticket.
laugher
Search barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2023 at 2:38pm
3
Most recent comment from laugher:Solved ty.
Pradeep Kumar
Display category according hierarchyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2023 at 4:04pm
8
Most recent comment from PenciDesign Supporter:Hi,Yes. I'll update this ticket when it is available.Regards,PenciDesign.