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Public Tickets

huangrui why did I send the 600px*325px logo, it looks too small on my website.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2023 at 2:44am   5 Most recent comment from PenciDesign Supporter:Hi,Your header layout was built with the Penci Header Builder, so, please go to dashboard > Header Builder: click the "Edit with Penci Header Builder" on the current header then change the logo size l ... Marina747 siteground optimizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2023 at 12:13am   4 Most recent comment from PenciDesign Supporter:Hi,You should turn off the JS/CSS Optimization, and Image lazyloads on all the plugins you've installed.Regards,PenciDesign. rpardhe123 refundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2023 at 2:54pm   2 Most recent comment from PenciDesign Supporter:Hi,You can follow this link then request a refund: https://themeforest.net/refund_requests/newEnvato staff and my leader will check & reply to you.Regards,PenciDesign. mariahsheen98 error with editingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2023 at 2:35pm   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-updating-failed-publishing-failed-error/Regards,PenciDesign. Mannenmedia Not having a article ON the frontpageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2023 at 7:46am   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document here: https://www.wpbeginner.com/plugins/how-to-hide-a-post-from-home-page-in-wordpress/Regards,PenciDesign.  camosher Mosher link colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2023 at 2:56pm   4 Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the browser cache? I've checked your site, and all the links in the post content now show black color.Regards,PenciDesign. pphichitchai quoteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2023 at 2:53pm   2 Most recent comment from PenciDesign Supporter:HiPlease following the document here: https://www.wpbeginner.com/wp-themes/how-to-customize-blockquotes-style-in-wordpress-themes/Regards,PenciDesign. Martín Mobile Menu issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2023 at 2:24am   58 Most recent comment from PenciDesign Supporter:Hi,You can follow the document here:https://www.wpbeginner.com/plugins/how-to-create-custom-login-page-for-wordpress/Regards,PenciDesign. huangrui how to delete the 3 demos at menu.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2023 at 1:33am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Menus, edit the current header menu then delete the "Label Text" option field like the screenshot below:Regards,PenciDesign. progettofl2021 account/register for tablet/mobile headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 5:06pm   4 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad only supports one element of the Login/logout, this means you can add this for the desktop or mobile only.We'll add more number of this element in the future the ... Romeo_Drljic Issue with soledad GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 4:47pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please install the Gutenberg plugin here: https://wordpress.org/plugins/gutenberg/Regards,PenciDesign. progettofl2021 sidebar style for tablet and phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 3:09pm   2 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Soledad doesn't support customization of the layout for widgets like the screenshot you sent. We'll add this option in the future theme update.2. Please go to Ap ... bizZze good ideaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 2:45pm   5 Most recent comment from PenciDesign Supporter:Hi @eliase,Please install the Link Verification for Mastodon plugin here: https://wordpress.org/plugins/link-verification-for-mastodon/Regards,PenciDesign. Udbye7120 Post layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 11:12am   48 Most recent comment from Udbye7120:Thanks 👍😊 tim-nieuwpoort Soledad Search Box / website speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2023 at 9:37am   7 Most recent comment from tim-nieuwpoort:Oke thanks, good to know!