Public Tickets
Dani
Loadingbar?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2022 at 3:00pm
4
Most recent comment from PenciDesign Supporter:Hi,This is a preloader effect, you can install the Preloader Plus plugin here https://wordpress.org/plugins/preloader-plus/I think you shouldn't use this feature because Google will drop your sit ...
afriendlyhomie253356
demo elements missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2022 at 10:33am
5
Most recent comment from afriendlyhomie253356:thanks a lot, have a good day sir
steventjuh
Post template, category nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2022 at 1:39am
13
Most recent comment from PenciDesign Supporter:Hi,Thank you for your information, I'll check and fix it as soon as I can.Regards,PenciDesign.
nikothewriter
Pictures sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2022 at 4:21pm
3
Most recent comment from nikothewriter:Got it!Thank you!
Andrei Mereuta
website date and hourClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2022 at 10:10am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please to dashboard > Settings > General: change the date format you want to show in the "Date Format" option field. Example:
F j, Y g:i aRegards,PenciDesign.
Paxos Magazine
Google adsensClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2022 at 12:14am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please read the document detail on this link: https://www.wpbeginner.com/plugins/how-to-create-and-manage-ads-txt-files-in-wordpress/Regards,PenciDesign.
Paxos Magazine
Pop UpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2022 at 12:13am
6
Most recent comment from PenciDesign Supporter:Hi,You can drag/drop any element you want to show on the Elementor. It will display inside the popup content.Regards,PenciDesign.
aynis
Galleries not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2022 at 12:08am
9
Most recent comment from PenciDesign Supporter:Hi,I don't know the exact issue with your site because I've not checked it before. You should check the system log for more information.Regards,PenciDesign.
Ammasi2019
Theme UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 15, 2022 at 1:21am
2
Most recent comment from PenciDesign Supporter:Hi,This error is mainly due to the file permissions settings on your server. Please try to update this again via the Envato Market plugin.Here is a document:How to Update A Premium WordPress Theme to ...
evanchen0412
Footer is different from the edit.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2022 at 3:58pm
6
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by going to dashboard > Elementor > Settings > Advanced > CSS Print Method: External File.Please check.Regards,PenciDesign.
getfootball
favicon not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2022 at 2:03pm
4
Most recent comment from getfootball:Actually, this can be closed now. We have done a search and replace on http:// -> https:// which has resolved the issue.Thankyou for the prompt
tintveld
Invoice for licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2022 at 1:35pm
3
Most recent comment from tintveld:Found it. Many thanksTon in 't Veld
getfootball
RSS Feed not working for categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 14, 2022 at 11:26am
15
Most recent comment from getfootball:Thankyou, This works well now
KeviinP
IP LicenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2022 at 4:56pm
5
Most recent comment from KeviinP:Okay thank you so much !
birgittab
Featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2022 at 4:47pm
12
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing custom content on the featured image.We'll consider adding this in the future theme update.Regards,PenciDesign.