Public Tickets
CH24PRESS
activation themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2022 at 7:24am
5
Most recent comment from CH24PRESS:Thanks for your assistance, everything is ok now! Good day!
Zebibron
Issue with the Table of ContentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2022 at 1:37am
8
Most recent comment from PenciDesign Supporter:Hi,About this case, please wait for me to check and then update the TOC feature in the future theme update.Regards,PenciDesign.
bfeltman1
Suggestion: add quick translation for AMP share boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2022 at 5:44pm
2
Most recent comment from PenciDesign Supporter:Hi,We'll add all the translation text in the future theme update.Regards,PenciDesign.
VirtualZ0ne
test domain tacke licenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2022 at 5:33pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
RudyMore
Maximum Execution TimeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2022 at 7:38am
3
Most recent comment from RudyMore:Thank you very much!
kindratsergij60
Need help with homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2022 at 4:48pm
2
Most recent comment from PenciDesign Supporter:Hi,1. The demo you've imported uses the customizer to build the homepage, so please go to Appearance > Customize > Homepage: customize your content on this panel,2. If you want to build your home ...
Jacqueline Lawson
Membership Bar Below MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2022 at 2:19pm
3
Most recent comment from Jacqueline Lawson:That worked! Thank you for your continued quick and professional support service.
mbunchhuon
Mobile FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 29, 2022 at 10:01am
2
Most recent comment from PenciDesign Supporter:Hi,The latest version of Soledad doesn't include this feature, please keep waiting.I'll update the ticket when it available.Regards,PenciDesign.
ahmetbican135
ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 11:47pm
2
Most recent comment from PenciDesign Supporter:Hi,About this problem, please read the instruction detail by Elementor author here: https://elementor.com/help/publish-update-button-not-work/If the problem still persists, please send me your WordPr ...
Nello270
Plugin that updates Soledad?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 8:05pm
3
Most recent comment from Nello270:That didn't answer my question, but I'll figure it out by deactivating PenciDesign's plugins one at a time and see if I'm missing anything. No worries, we can close this ticket.
markc1543
Fatal Error when adding Elementor ProClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 5:14pm
39
Most recent comment from PenciDesign Supporter:Hi,The buy demo button only showing on our demo site, it doesn't available on your site, here is a screenshot:Regards,PenciDesign.
Nawimania
Not Row items On Floating Cart MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 4:41pm
6
Most recent comment from Nawimania:Thank you so much sir, it work now. It because font size. I using like this:
.penci-sticky-cart-wrapper .product-price {
font-size: 13px;
}
Change 13px for font size.Screenshot here: https://prn ...
performancemega1
personalize share buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 7:07am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Like Posts & Social Sharing: you can customize the social share item on this section.Regards,PenciDesign.
Udbye7120
Show/hide custom sidebars on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 12:21am
170
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Pages: select to edit all the WooCommerce Pages (Cart, Checkout, My Account),Click the "Quick Edit" button > Templates > select "Page No Sidebar".Regards,PenciDesign.
Trish
menu questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 28, 2022 at 12:16am
2
Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Header Builder, so please follow these steps:- Go to dashboard > Header Builder > click "Edit with Penci Header Builder" on the current header,- Navigate to Tablet/Ph ...