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Public Tickets

evanchen0412 Why Iphone can't show the image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 21, 2022 at 5:07am   23 Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the browser cache or checked it on the private tab? I've checked your site on my iPhone but still have not found any issue, here is a screen recorder video: https://stream ... taeinkyun Unable to upload imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 21, 2022 at 4:54am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your installs has enqueued the wrong JS file (related to the auto widget feature), so all the media settings on Elementor can't work cor ... firosyd Update theme changes the background image section in mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2022 at 7:13pm   10 Most recent comment from firosyd:Thanks for the video. Really, I don't know what to say, because I did as you did to configure the image of the background section on mobile. Simply the X position controls did not respond. But ... micheleuilpa LicenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2022 at 4:20pm   3 Most recent comment from micheleuilpa:Thank you so much! Larice-One Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2022 at 2:34pm   10 Most recent comment from PenciDesign Supporter:Hi,That's strange. Maybe your site has a problem while saving the header data on the previous time.Regards,PenciDesign. performancemega1 customize highlighted categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2022 at 6:00am   2 Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Elementor Page Builder, so please go to the dashboard → Pages: edit the current page you've set as homepage with the Elementor then modify all settings here. ... Zebibron Related posts and pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2022 at 11:45pm   10 Most recent comment from PenciDesign Supporter:Hi,I've modified the template file to add this feature to your site, so please go to Appearance → Theme Editor: edit the "page.php" file then remove this line: Regards,PenciDesign. Paxos Magazine WPMLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2022 at 5:33pm   2 Most recent comment from Paxos Magazine:solved stupid question mbunchhuon Auto Share by JetpackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2022 at 8:07am   3 Most recent comment from mbunchhuon:thanks! kamranhere Fix Core Web VitalsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2022 at 1:13am   20 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time Google updates the Core Web Vitals Assessment for your site, you should monitor all the changes via Google Search Console.Regards,PenciDesign. Anelya LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2022 at 12:11am   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... Norluz RumourClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2022 at 7:35am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-go-to-top-floating { text-indent: -99999px; background: url('https://cdn-icons-png ... xjdvdx Bottom border line colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2022 at 1:43am   2 Most recent comment from PenciDesign Supporter:Hi,Please edit your page with the Elementor plugin, then select the Big Grid element → select tab Style then modify all the colors here.You can read the document detail here: https://soledad.pencide ... md_emran23 I'm having trouble buying your themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2022 at 1:11am   18 Most recent comment from PenciDesign Supporter:Hi,Please edit the category layout with the Elementor by going to dashboard → Archive Template.You can read the document detail on this link: https://soledad.pencidesign.net/soledad-document/#archiv ... Nello270 Twitter feedsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2022 at 3:59pm   10 Most recent comment from PenciDesign Supporter:Hi,Soledad theme and all related plugins can't block any connection between your site and 3rd service.Regards,PenciDesign.