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Public Tickets

Sérgio Sant\'Ana Junior LicenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2022 at 3:39pm   3 Most recent comment from Sérgio Sant\'Ana Junior:Thanks, resolved Marina747 Google Analiitics codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2022 at 3:20pm   23 Most recent comment from PenciDesign Supporter:Hi,You can place the analytics code below/above the current code without any risk.Regards,PenciDesign. annamou Translate penci sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2022 at 9:12am   8 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you config these settings.Regards,PenciDesign. mlagonissi main menu letteringClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2022 at 1:32am   2 Most recent comment from PenciDesign Supporter:Hi,Please edit your header layout with the Penci Header Builder, select the Menu element then change the "Sub Menu Items Color" option field.Regards,PenciDesign. nguyenhongtho Support soledad activation error checkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2022 at 3:18pm   2 Most recent comment from PenciDesign Supporter:Hi,This license key "2c00b476-0765-45a7-ac12-bfe20feb081a" has been registered for the domain: https://asimsoul.com. Please buy a new licenseRegards,PenciDesign. Software2009 How to import a new DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2022 at 7:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance  > Import Demo Data: click the "Uninstall" button on the top of this page.Regards,PenciDesign. antenorilucia Structured Data problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 2:23pm   7 Most recent comment from antenorilucia:Hi,maybe it was a momentary problem, thank you for everythingregardsLucia Kashif Color Switcher not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 11:10am   11 Most recent comment from PenciDesign Supporter:Hi,The color option field only displays the attributes you've set as the color field before.Please go to Products > Attributes: click "Edit" on the attributes you want to show as color, and sele ... alfraser12 Image Size on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 10:05am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me more screenshots or a screen recorder about this issue?Regards,PenciDesign. jefferyzheng image storageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 2:32am   2 Most recent comment from PenciDesign Supporter:Hi,You can use the WP Offload Media plugin here: https://wordpress.org/plugins/amazon-s3-and-cloudfront/Regards,PenciDesign. Anja Polanz DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 2:30am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages > Category, Tag, Search, Archive Layout: change the post layout you want to show on this option,2. Navigate t ... hypocrisy0712 smart listsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 1:56am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support images in the original position. You should check another smart list style.Regards,PenciDesign. rahul269 Migrate License Anther SubdomainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2022 at 1:53am   5 Most recent comment from PenciDesign Supporter:Hi,1. You can't revoke the license if you've deleted the file/database,2. I've written in the previous reply: I've revoked your license code, and now you can use it on another doma ... pwierik Categories on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2022 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a homepage featured boxed elements. You can add this in 2 ways:- Go to Appearance > Customize > Homepage > Home Featured Boxes: fill in all the required information in this section,- Use th ... Marina747 Update post dateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2022 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > General Settings: turn on the "Display Published Date & Modified Date".Regards,PenciDesign.