Public Tickets
sueno20
Featured article listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 10, 2022 at 1:46pm
5
Most recent comment from sueno20:Thank you. It is working now
Chris Bryce
WYSIWYG Formatting ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 10, 2022 at 12:32pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem because you've removed all default Soledad post format content by Elementor Theme Builder. I've disabled the theme builder for a single post, now your post display properly.Pl ...
nguoitichluy
Can't display share boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 10, 2022 at 5:08am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Like Post & Social Sharing: make sure you've not hidden any options on this section.Regards,PenciDesign.
Angela Puzzolanti
Related Posts Image SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 9, 2022 at 7:51am
3
Most recent comment from Angela Puzzolanti:Perfect. That worked. Thank you once again :)You can close this ticket
erinnemtgroup
Menu Bar Overlapping SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 9, 2022 at 3:31am
7
Most recent comment from erinnemtgroup:Thank you so much for your help! Fixed it already. :)
dillonwalsh
How to create a video postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2022 at 5:42pm
3
Most recent comment from dillonwalsh:Thank you so much for getting back to me so quickly. I have Gutenberg disabled because I wish to use the subhead field (and for other reasons). Because of what you told me, I was able to find the VID ...
miraizhan
Penci Image GalleryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2022 at 7:32am
5
Most recent comment from miraizhan:The lightbox is still there, just the mouse icon has changed. But it's okay, I've already figured out how to do it. Instead of a gallery, I will insert a single picture.Thank you!
La-Ness Albert
Penci Latest Posts List LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 8, 2022 at 2:48am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (min-width: 961px) { li.list-post.penci-item-listp article { ...
annaknt145
Breadcrumbs on single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2022 at 7:09pm
3
Most recent comment from annaknt145:Oups! That was really obvious...Thank you very much for your help and your quick reply.
seneca68
cookie noticeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2022 at 3:25pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → GDPR Policy: turn off the Enable Cookie Law Policy PopUp At The Footer.Regards,PenciDesign.
seneca68
display errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2022 at 3:23pm
4
Most recent comment from PenciDesign Supporter:Hi,I'll check it on Windows then send you an update when I'm found the problem.Regards,PenciDesign.
sinanbardan
Problems with elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2022 at 10:49am
4
Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Customizer settings, so there is no Elementor edit button here. The Elementor edit button only displays on the page you've created with this plugin before.For ...
leoyipenvato
gallery styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 7, 2022 at 8:07am
11
Most recent comment from leoyipenvato:This is exactly what I want~!Thank you very much for great help.
miraizhan
Single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2022 at 3:30pm
9
Most recent comment from miraizhan:Thank you!
cravingsjournal
Search PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 6, 2022 at 3:13am
2
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad does support the Penci Latest Posts element on the search result page of Elementor.You can force to hide this element by adding this CSS code:
body.page-id-11931 .pen ...