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Public Tickets

NordherzBlog license key registredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2022 at 1:05pm   2 Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to the main domain, please check then activate it.Regards,PenciDesign. Jan Scherders AMP penci pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2022 at 11:13am   4 Most recent comment from PenciDesign Supporter:Hi,This plugin doesn't an option to disable the AMP CSS inserter. In this case, you should contact this plugin author to get an efficient solution.Regards,PenciDesign. jijiart Changing to images on the top pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2022 at 3:17am   3 Most recent comment from jijiart:Ok! I will try it!Thanks a lot! JaremFrye Menu SM linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2022 at 3:00am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Social Media: you can change the social media link here.Regards,PenciDesign. Mani we have dev and production setup how can we use license on both sitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2022 at 10:54am   4 Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign. cmlf Problem with pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2022 at 6:56am   7 Most recent comment from cmlf:Hi!I've already been able to fix the problem.When using several options, it is necessary to indicate in ALL of them that the price is increased by 0 and only in the last one it is necessary to in ... Michael Conrad MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 7:18pm   6 Most recent comment from PenciDesign Supporter:Hi,Your site currently using the outdated version of Soledad. Please try to update to the latest version by following the document below:How to Update A Premium WordPress Theme to Latest Version?Regar ... ssdfdsfds w3 total cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 6:12pm   6 Most recent comment from PenciDesign Supporter:Hi,Here is the result I've checked on the Google PageSpeed Insight + installed W3 Total Cache:If you want to get a higher score, please go to Appearance → Customize → Speed Optimization → G ... brimiers LazyloadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 5:28pm   12 Most recent comment from PenciDesign Supporter:Hi,I've update this Penci Shortcodes & Performance to the latest version, please activate & check again.Regards,PenciDesign. LauraBeat Three boxes on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 3:16pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → General: select Grid Posts at Homepage Layout option.Regards,PenciDesign. BP1989 soledad installation for two websitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 10:40am   2 Most recent comment from PenciDesign Supporter:Hi,For 1 license, you can only use for 1 domain/website/end-product.If you want to use this theme for multiple sites, please buy more licenses for it.Example: 2 licenses can use for 2 websites, 4 lice ... xxScorpionxx It won't let me activate the theme againClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 8:05am   3 Most recent comment from xxScorpionxx:Perfect, now everything is correct. Thanks a lot :-) truongdaoanhthu Align content sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 5:32am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.single .penci_is_nosidebar {    max-width: 770px;}Change 770px by the custom width you want to d ... alipenski slow site image loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 4:56am   2 Most recent comment from PenciDesign Supporter:Hi,All the images will be delayed until the user interaction with your site. In case you want image load immediately, please go to Appearance → Customize → Speed Optimization → General & Lazyloa ... The-Triunes demo themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2022 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL, I'll check and send you an instruction detail to config your site.Regards,PenciDesign.