Public Tickets
angemman
Social IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 6:55pm
2
Most recent comment from angemman:Hello. This issue is resolved.I went to customizer > Social Media and then delete the anchor tag to delete the icon. Thanks.
Alan Young
Hyperlink author linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 3:50pm
8
Most recent comment from Alan Young:Thank you! That's worked perfect!
lowestflight
pagination problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 8:35am
4
Most recent comment from PenciDesign Supporter:Hi,This is a problem with the Custom Permalinks plugin. I've disabled it and now the pagination working properly.Regards,PenciDesign.
abody15555
I want to make my website ArabicClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 8:30am
2
Most recent comment from PenciDesign Supporter:Hi,WordPress & Soledad fully support RTL language, so please go to the site dashboard → Settings → General: select the RTL language at Site Language.Regards,PenciDesign.
NavigatorZ
TocClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 18, 2022 at 5:43am
9
Most recent comment from NavigatorZ:thanks. You have really good templates and super support. the topic can be closed
NavigatorZ
TopBarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 16, 2022 at 3:57pm
31
Most recent comment from NavigatorZ:you can close the ticket thank you
leoyipenvato
enable transparent header in mobile modeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2022 at 5:03pm
3
Most recent comment from leoyipenvato:works perfectly, thank you.
NavigatorZ
The picture width and heightClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2022 at 9:42am
11
Most recent comment from NavigatorZ:Hi,please close this ticket. thanks for the help.
annaknt145
Disable Breadcrumb and Post Navigation on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 15, 2022 at 1:31am
4
Most recent comment from annaknt145:Great!Thank you very much for your quick response.
LiveInMRU
Sidebar (widget area)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2022 at 2:45pm
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress 5.8,
Please install the plugin Classic Widget: https://wordpress.org/plugins/classi ...
leoyipenvato
full screen penci slider in mobile screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2022 at 5:09am
3
Most recent comment from leoyipenvato:works perfectly, thank you very much.
sarcasticweb
Single post header marginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 14, 2022 at 12:41am
4
Most recent comment from PenciDesign Supporter:Hi,Please use this CSS code for the category page:
body.category .penci-single-wrapper .container { padding-left: 120px; padding-right: 120px;}Regards,PenciDesign.
olafvangastel
filter on featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2022 at 10:55am
4
Most recent comment from PenciDesign Supporter:Hi,Have you installed any image compression plugins?Regards,PenciDesign.
rettigt1
Elementor won't loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2022 at 1:24am
7
Most recent comment from PenciDesign Supporter:Hi @rettigt1,You're currently using the old version of Soledad (version 7.7.1), please update Soledad to the newest version by following the document detail here:How to Update A Premium WordPress ...
Kohey S
I can't use elementor, it's been loading all the time, what should I do?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2022 at 1:18am
6
Most recent comment from PenciDesign Supporter:Hi @RoomEddie,Please update Soledad & all plugins to the latest version then check again. If the problem still persists, create a new private ticket with your login information. I'll check & help ...