Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Valérie Dubach The slider of sidebar left (or main sidebar)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 9:08am   6 Most recent comment from PenciDesign Supporter:Hi, About the number of the slider, please check the following options: - Filter Featured Slider By- Featured Category- Fill List Featured Tags for Featured SliderMaybe the category/tag you've se ... mlagonissi YOUTUBE VIDEO DO NOT PLAY TO SMARTPHONESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 8:09am   6 Most recent comment from PenciDesign Supporter:Hi,Yes. You should click this button after updating the theme/plugins to the latest version.Regards,PenciDesign. KeviinP TOC mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 7:37am   3 Most recent comment from KeviinP:Hello, Thank you very much, the support is awesome!Regards,Kévin mlagonissi SPACES BETWWEN LINESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 7:00am   4 Most recent comment from mlagonissi:forget it! The issue was solved when you clear the critical cashe.!!ThanksYoy may close the ticket.  bikehabits Access token Soledad Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 1:46am   10 Most recent comment from PenciDesign Supporter:Hi @alendra11,Please go to dashboard → Soledad → Connect Instagram: you can't delete the current access token, but you can click the link on this screen to connect to another account.Regards, ... Valérie Dubach How to personalize the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2022 at 8:39am   2 Most recent comment from PenciDesign Supporter:Hi,The problem because you've not enabled the footer widgets on your site.Please go to Appearance → Customize → Footer → Footer Widgets Area: turn off the "Disable Footer Widget Area" and t ... KeviinP Only stiky headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2022 at 1:06am   5 Most recent comment from KeviinP:Hi,Thank you very much, the problem is solved!Regards,Kévin Malisha Mendis HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 31, 2022 at 12:46am   4 Most recent comment from PenciDesign Supporter:Hi,You can hide breadcrumbs for the entire site by going to Appearance → Customize → General → General Settings → Disable Breadcrumb.Regards,PenciDesign. thomasgaschignard Implement elementor headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2022 at 11:55pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, just config the Header & Footer by following the document here: https://elementor.com/blog/header-footer-builder/, then send me a WordPress admin account in a PRIVATE reply. I' ... chrisblend AMP and MOBILE FRIENDLY problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2022 at 10:22pm   8 Most recent comment from PenciDesign Supporter:Hi,You can keep all the settings like your screenshot.Regards,PenciDesign. KeviinP Topbar add widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2022 at 10:40am   7 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the elements now display properly. I'll close this ticket.Please create a new ticket if your site has another problem.Regards,PenciDesign. enggkazim Penci HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2022 at 2:23am   2 Most recent comment from PenciDesign Supporter:Hi,After creating and saving the header layout, you need to assign this header by going to Appearance → Customize → Logo & Header → Header BuilderPlease take a little time to read our document h ... KeviinP penci review translateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 30, 2022 at 12:15am   4 Most recent comment from KeviinP:It's ok I found: Post Review OptionsThank kamranhere Google Pagespeed OptimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 29, 2022 at 10:11pm   18 Most recent comment from kamranhere:I didn't install any plugins with minify options ever. I just enabled the page speed optimizations from the theme customizer according to your document. You installed the w3 cache and turned on a ... Norluz Feature imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 29, 2022 at 2:04pm   2 Most recent comment from PenciDesign Supporter:Hi,You can upload the image with a minimum width of 1170px and unlimited height.Regards,PenciDesign.