Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

omisist Speed Optimization (SG Optimizer suggestion)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 9:51am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL. I'll check this issue.Also, you should read the document about the problem here: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesi ... marcdegalan Images & alt tag displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 6:03pm   2 Most recent comment from PenciDesign Supporter:Hi,The information displayed below the image is the image caption, not the alt tag. Please read this article to understand how to use it: https://www.wpbeginner.com/beginners-guide/how-to-add-caption- ... Paxos Magazine ColorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Footer → Colors: change this color at Go to Top Button,2. About the scrollbar color, please read the document detail here: https://www.wpbeginner.com/ ... Jessicahorseek Stock availability in PDPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 12:57pm   5 Most recent comment from Jessicahorseek:Thank you, solved pierreto007 Website problem after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 6:53am   3 Most recent comment from pierreto007:Hi,Have no more connection for few time in my place, thinks it's because Valentine day.But connection restart, i reinstall the plugin Penci Shortcodes & Performance and problem comme back, then I ... soithong Author position is wrong placeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 4:28am   4 Most recent comment from PenciDesign Supporter:Hi,About this case, you should use another plugin because the CT-Shortcode has some CSS style overwrittent default theme style.Regards,PenciDesign. ML4WD 8.1.1 Update Has a WordPress Editor Mode GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 12:48am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please send me your WordPress admin account in a private reply. I'll check and send you a quick solution.Regards,PenciDesign. nekark uppercase issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 12:39pm   3 Most recent comment from nekark:Thanks a lot, my problem was solved with the code I added to custom CSS. Japracool Website Display IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 4:36am   4 Most recent comment from Japracool:Problem solved tdkevin Need to Know the image size of homePage feature image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 4:18am   2 Most recent comment from PenciDesign Supporter:Hi,About the homepage layout, you need to upload image size 1170 x 780 px.Regards,PenciDesign. vintageclassfashion Sticky Sidebar GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2022 at 4:49pm   6 Most recent comment from PenciDesign Supporter:Hi,Please wait for our team to check this issue on my local development devices the send you an update package soon.Regards,PenciDesign. Lawrae custom posts layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2022 at 4:48pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You need to add the Big Grid elements then modify the Query based on the category you want to display. There is no way to show & group all posts automatically as you describe.2. Unfortunately, t ... martins92 Remove "Soledad Green" from mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2022 at 11:13am   3 Most recent comment from martins92:Perfect, thanks so much! Paxos Magazine GDPRClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2022 at 10:47am   12 Most recent comment from PenciDesign Supporter:Hi,About your question, please research and read this article: https://www.zdnet.com/article/gdpr-an-executive-guide-to-what-you-need-to-know/Regards,PenciDesign. klarsen28 Adding text above featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2022 at 6:40pm   5 Most recent comment from klarsen28:Ok, thank you for letting me know. I hope that gets added in at some point.