Public Tickets
littlepellizza
video block in main pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 4:05pm
9
Most recent comment from PenciDesign Supporter:Hi,If you want to add under the latest news or categories, you need to build your homepage with the Elementor/WPBakery plugin.Regards,PenciDesign.
tom5454
Change color text paragraphClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 12:31pm
3
Most recent comment from tom5454:Thank you I did not know these additional tools for customization there.it works.
Thank you for your quick response !
pierreto007
Alert Suspected exploit file with WPBakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2022 at 5:14am
3
Most recent comment from pierreto007:Thanks!
PhilDufour
Remove the title pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2022 at 5:39pm
3
Most recent comment from PhilDufour:Ok. Disable header to disable the page title . It´s done and it works ;)Thanks.
ssdfdsfds
Update Soledad Version 8.0.9Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2022 at 5:25pm
18
Most recent comment from ssdfdsfds:great! thank you.
Elisa Steffes
How can I remove the "read more" button from the home title box?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2022 at 4:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Other Layouts: uncheck the "Add "Read more" button link" option.Regards,PenciDesign.
Angela Puzzolanti
Blog post not showing - only featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2022 at 12:19am
2
Most recent comment from Angela Puzzolanti:Sorry - you can close this ticket. I'll try adding them back in later.I removed all the links and it is working fine. Sorry again. Thank you
Sylwia K
TranslatePress - language switcher not working on sub pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 5:11pm
2
Most recent comment from PenciDesign Supporter:Hi,Soledad follows the standard development guide of WordPress so we can make sure this is not the problem of our theme and our customer doesn't have a similar issue before.In this case, please c ...
Dani
Hide codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 3:29pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, you can't do it with WordPress.If you want to hide everything about WordPress, you should use the Hide My WP plugin here: https://codecanyon.net/item/hide-my-wp-amazing-security ...
Dukehuynh
How to fix the logo on the nevigation menu on the phone?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 11:23am
3
Most recent comment from Dukehuynh:Hi,Thank you for your quick support. I did it.Best Regards,
La-Ness Albert
Demo About Page Quote SectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 10:40am
11
Most recent comment from La-Ness Albert:Perfect, I used the shortcode you sent me from the demo and now it works in the Text Editor!Many thanks :)
huynen
LCP issue with our blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 7:18am
5
Most recent comment from huynen:Hi, thank you, I missed your reply, so apologies for the late response. I unchecked all 'disable' items as you mentioned and it improved! Thanks!
martinneto
Problem with Soledad TravelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 6:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please install all required & recommend plugins by going to Appearance → Install Plugins.In this case, the layout doesn't display properly because you've not installed the Elementor pag ...
nwnuyhs
I have download the update 8.0.9 package,but the vison is still 8.0.8Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 4:19pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. This is a mistake from my end and we've already fixed it.You can use the current download without any issue.Regards,PenciDesign.
tim-nieuwpoort
Caching database optionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 2:19pm
3
Most recent comment from tim-nieuwpoort:Hi,Thanks.I did, but they referred me to you ;)