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Public Tickets

Ozan B. Fancy header problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2022 at 12:55pm   2 Most recent comment from Ozan B.:Opps my bad, they are same, the white area on the elementor misleaded me. Thanks. nguoitichluy HEADER PROBLEMClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2022 at 11:06am   13 Most recent comment from PenciDesign Supporter:Hi, I've turned off the header notice by adding this code to the theme functions.php file: ini_set('display_errors','Off'); ini_set('error_reporting', E_ALL ); Ple ... ajrenk Post to External LinksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2022 at 3:18am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature, but you can try to use the Redirection plugin here: https://wordpress.org/plugins/redirection/. This plugin will hel ... andrewsgibson web pages flicker when scrollingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2022 at 3:28pm   12 Most recent comment from PenciDesign Supporter:Hi,I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.Please check.Regards,PenciDesign. FiorellaTagliafierro Modify 4 blocks in the footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2022 at 3:28pm   3 Most recent comment from FiorellaTagliafierro:Thanks FiorellaTagliafierro Hamburger menù - sidebar logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2022 at 3:28pm   3 Most recent comment from FiorellaTagliafierro:Thanks. ktoga94 erase a box in penci recipe (mobile view)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2022 at 5:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .precipe-style-2 .penci-recipe-heading .penci-recipe-m ... Nello270 Slogan header size in mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2022 at 3:57pm   3 Most recent comment from Nello270:That works, thank you :) Brandmaestro I am unable to Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2022 at 2:21am   13 Most recent comment from Brandmaestro:ThanksI have changed hosting and the issue is now resolved.Thanks for the assistance. Dani CDN and Penci Critical CSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2022 at 11:35pm   14 Most recent comment from PenciDesign Supporter:Hi,You can keep all the default settings for all the options you've listed.Regards,PenciDesign. xristodelen featured slider settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2022 at 11:33pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of this issue.Regards,PenciDesign. smuhdfagge all images disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2022 at 11:04pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the images display properly, please clear all the browser cache then check again.Regards,PenciDesign. haithamnour Revoke LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2022 at 2:31pm   2 Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ... aluca6 licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2022 at 9:55am   2 Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ... Lolita B. TAGS widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2022 at 2:58am   6 Most recent comment from PenciDesign Supporter:Hi,You can install & use the Weather Atlas Widget plugin here: https://wordpress.org/plugins/weather-atlas/Regards,PenciDesign.