Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Jessicahorseek Side column widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2022 at 2:16pm   23 Most recent comment from Jessicahorseek:Also, thank you, I will fix everything I can in these days and see what's left. In case I may hire you if I need big fix. :) carlospruebashosting Error lines on edge with light imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2022 at 12:57pm   5 Most recent comment from carlospruebashosting:Hi,Could it be that it only happens on windows computers and not on macs (like yours)? It happens to me on several different computers, always with chrome. Today I will try on a Mac computer to see if ... habbsmedia table of contents plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2022 at 7:43am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, you need to go to the EZ TOC plugin settings → Appearance: change the font size of the table of content here:You need to use as px (For example 16px).Regards,PenciDesign. BP1989 elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2022 at 7:19am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me more detail about your problem. I've checked your site, everything working properly.If you can't edit the homepage with the Elementor plugin, please send me your WordPress ... Paxos Magazine Two questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2022 at 1:20am   10 Most recent comment from PenciDesign Supporter:Hi,About the mobile search color, please check the code you've in the Customizer settings, maybe locate at Appearance → Customize → Logo & Header → General → Add Custom Code Inside tag.R ... pstringman Hamburger menu on mobile issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 10:39pm   8 Most recent comment from ArtWeThereYet Jose Vilchez:That worked!  Thank you.  You guys really are the best. LauraBeat Homepage error on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 4:35pm   9 Most recent comment from PenciDesign Supporter:Hi,Everything you need is following our document here: https://soledad.pencidesign.net/soledad-document/#speed-optimization. About the Ezoic plugin, please turn off all optimization settings and only ... Jessicahorseek Page header paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 4:27pm   3 Most recent comment from Jessicahorseek:Solved! Thank you :) Elu Can't Customized My ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 4:11pm   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the customizer settings loading & working properly. You can view the screenshot below:In this case, you need to clear all the browser cache or check your site on the in ... Jessicahorseek instagram footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 10:58am   8 Most recent comment from Dragan Blazic:Hello ,Seems it's fixed now.Thank you very much!Best regards. jijiart Quotation mark sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 10:14am   4 Most recent comment from jijiart:It solved! Always thank you so much!!!! jijiart Logo image on the top pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 9:56am   2 Most recent comment from PenciDesign Supporter:Hi,Maybe this is an error from the browser, I've checked your site and have not found this issue.Please clear all the browser cache or check your site in incognito/private mode.Regards,PenciDesig ... nwnuyhs Images in Portfolio are not showedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 9:53am   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by modifying the HTML output content on the Penci Portfolio plugin,Please check.Regards,PenciDesign. butculescu licenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2022 at 1:13am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please send me your WordPress admin account in a private reply.I'll check and help you config.Regards,PenciDesign. cazkins Search Function Not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2022 at 5:35pm   7 Most recent comment from PenciDesign Supporter:Hi,You can modify the content width by adding the custom CSS code to Appearance → Customize → Custom CSS: @media only screen and (min-width: 768px) {    #navigation .container,    * .contain ...