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Public Tickets

brbgoingtodisney Import Demo Style FailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 7:13pm   6 Most recent comment from PenciDesign Supporter:Hi,I can't log in because of the wrong password.Please check again.Regards,PenciDesign. mycurity cancel purchaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 6:03pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please read this page then create a refund request here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-,2. Can you give me the main reason you're not satisfi ... senses Penci_Review - Price - custom fieldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 3:51pm   2 Most recent comment from PenciDesign Supporter:Hi,Here is the PHP code to get the review price: $review_meta        = get_post_meta( get_the_ID(), 'penci_review_meta', true );$review_price       = isset( $review_meta['p ... La-Ness Albert Search Page not showing correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 12:03pm   10 Most recent comment from PenciDesign Supporter:Hi,This means you've config the wrong settings on the Elementor Theme Builder settings. Please add this settings to your archive page on the Theme Builder:Regards,PenciDesign.  La-Ness Albert Classic Widgets Plug-in needed?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 11:33am   2 Most recent comment from PenciDesign Supporter:Hi,This problem is not relevant to the Classic Widget plugins.Maybe your site has an error with the WP-JSON plugin, so the Gutenberg editor can't work properly. Please go to Tools → Site Health ... martins92 Remove comment counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2022 at 9:46am   3 Most recent comment from martins92:Thanks! Sonje Young-Joiner Speed OptimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 11:31pm   11 Most recent comment from Sonje Young-Joiner:I was able to get it resolved...thanks La-Ness Albert Recipe Style 1 no Pinterest functionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 6:53pm   2 Most recent comment from PenciDesign Supporter:Hi,The Recipe Cart Style 1 doesn't show a header button, please use the other style.Regards,PenciDesign. docta Issues between Elementor and Soledad?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 6:26pm   3 Most recent comment from docta:Thank you, yes, you're right. The problem persisted after I disabled the theme, and the culprit turned out to be one of the plugins that had gone rogue. Still some stuff to fix in the background, ... ssdfdsfds template demo magazineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 5:34pm   9 Most recent comment from ssdfdsfds:great! gracias guptaankush70 Author and banner in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 3:38pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem because you've added the wrong HTML syntax on your site, please send me your WordPress admin account in a private reply, I'll check and help you resolved this issue.Regards,Pe ... ssdfdsfds demo import BDClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 1:15pm   3 Most recent comment from ssdfdsfds:Yes I know, but I am not the owner or the creator of the theme, so before updates you have to always be asking.If I don't ask, then there are disasters! La-Ness Albert Penci Info Box Icon SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 11:54am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of your request.Regards,PenciDesign. La-Ness Albert How to create Recipe Index PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 11:47am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create a Recipe Index page by inserting the Recipe Shortcode on the Soledad Toolbar like the screenshot below:2. For more information, please view the video document below:Regards,PenciD ... ssdfdsfds template backgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2022 at 5:52am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to add the background, you need to enable the boxed content then add the background at Appearance → Customize → General → Body Boxed.Regards,PenciDesign.