Public Tickets
johncarnegie
Some issues with products and shop pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 5:18am
19
Most recent comment from johncarnegie:Hi,It works again. Thanks a lot.
pierreto007
Site HS need help quicklyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:03am
13
Most recent comment from PenciDesign:Glad when your problems are solved and thank you for your sharing.Best Regards,PenciDesign
littlepellizza
AGE VERIFYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 3:49pm
2
Most recent comment from PenciDesign Supporter:Hi,
When you enable Age Verify, this feature will show a popup on all pages until the user confirms their age. The current version doesn't support adding to the specified page only, we'll co ...
nwnuyhs
How to change the style of the block title?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 2:26pm
3
Most recent comment from nwnuyhs:I have found the way
viblogger
I can't update the latest version of SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 1:28pm
2
Most recent comment from PenciDesign:Hi,Please do following this guide to activate the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign
brandboostcompany
Homepage sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 1:12pm
3
Most recent comment from brandboostcompany:Oh yeah sorry haha, thank you!
PhilDufour
Alignment in blok postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 11:12am
2
Most recent comment from PhilDufour:I´ve just found the solution reducing the elementor menu size...
rahulihpl
AMP issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 9:56am
4
Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that.Here is 2 solutions you can use:1/ Disable AMP only for that page.2/ Show full posts for both AMP & non-AMP versions.Best Regards,PenciDesign
joyirelandau
Website Section NameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 2:05am
3
Most recent comment from joyirelandau:fixed, thanks you tha best
vaninasimon
slow blog after update 8.0.7Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 8:21pm
11
Most recent comment from vaninasimon:Hi,Ok !Thank you very much for your answer.Best regards
balaji_profitcast
WP BakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 6:11pm
3
Most recent comment from balaji_profitcast:Thank you for your prompt response.Regards
Logonlogout
RSS Feed IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 5:10pm
3
Most recent comment from Logonlogout:Hey PenciDesign,
Totally respect and appreciate the instant response.
So, sorry, I did not explain well, so I get the same screen you have (see attachment), but under the ‘Recommendations’, the ...
awad1995
description of posts categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 3:24pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.post-entry.penci-category-description { display: none;}Regards,PenciDesign.
awad1995
menu in desktopClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 3:21pm
2
Most recent comment from PenciDesign Supporter:Hi,About the hamburger menu, you can customize it by going to Appearance → Customize → Vertical Navigation & Hamburger Menu → General.We'll add more options to the Hamburger menu on Header ...
andimicro
Revoke LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 3:11pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, you can't revoke the license without accessing your dashboard.Regards,PenciDesign.