Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

CoolGerry Woo Commerce ShippingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2021 at 4:49am   3 Most recent comment from CoolGerry:Thank you! balaji_profitcast Single Post pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2021 at 4:11pm   13 Most recent comment from PenciDesign Supporter:Hi,Maybe you've done something went wrong. Our header builder supports both layouts: Desktop & Mobile/Tablet.You should click the Tablet/Phone button, then drag & drop the mobile element you want ... nwnuyhs What is the role of Manage Image Sizes? What happens if I disable a size?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2021 at 8:24am   4 Most recent comment from PenciDesign:You too!Cheers,PenciDesign Big-Daddy ShortpixelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2021 at 3:42am   4 Most recent comment from PenciDesign Supporter:Hi,You can use the Smush or EWWW Image Optimizer plugin instead of Shortpixel.Regards,PenciDesign. fuse2marketing Facebook Feed WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 10:09pm   2 Most recent comment from PenciDesign Supporter:Hi,You've inserted the Facebook code incorrectly. Facebook provides 2 methods to insert the Facebook Tweet on your site. In this case, you need to insert by using Iframe code.Regards,PenciDesign. Paxos Magazine Custom FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 8:30pm   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can add your custom font by going to the dashboard → Soledad → Custom Fonts: upload your custom font files here. The uploaded font will show at Appearance → Customize → General → ... nwnuyhs Is soledad theme are required to install SEO plugins?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 8:29pm   3 Most recent comment from nwnuyhs:I see，thank you very much priya_saraswat Purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 5:50pm   3 Most recent comment from priya_saraswat:Thank you! LauraBeat Remove social media icons from homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 3:16pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts:Standard & Classic: check Hide Share Box,Other Layouts: check Hide Share BoxRegards,PenciDesign. huynen Page is not mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 10:21am   5 Most recent comment from huynen:Thank you, but the wp clouflare page cache plugin does not work as well as WP Rocket, so we uninstalled it again... Let's close this ticket! Vargis Khan Last Modified DateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 8:02am   11 Most recent comment from PenciDesign Supporter:Hi,1. You can't create a new ticket because your support time is expired. Please consider renewing the item support by following the document here: https://help.market.envato.com/hc/en-us/article ... lowestflight Pagination not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 7:52am   8 Most recent comment from PenciDesign Supporter:Hi,The category pagination doesn't work because you've re-write on the Custom Permalinks plugin.Please check it again.Regards,PenciDesign. jkurczodyna Can't customize homepage like I wantClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 3:44am   2 Most recent comment from PenciDesign Supporter:Hi,1. If you want to highly customization your homepage or another page, you should use the Elementor page builder plugin and view the document here: https://soledad.pencidesign.net/soledad-document/# ... ThuanHieu FAQ Schema?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2021 at 3:22am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature. You can use it via Elementor or install the Helpie FAQ plugin here: https://wordpress.org/plugins/helpie-faq/Regards ... buenaoferta icon and comment counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 4:56pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-post-box-meta.penci-post-box-grid .penci-post-share-box:before {    content: 'Share' ...