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Public Tickets

BryonC CSS Tool Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2021 at 3:01pm   4 Most recent comment from PenciDesign:Hi @pukalani,If you can't create a new ticket, please send us an email via our contact form and our support team will have a look at this to help you.Please don't put reply to tickets of oth ... tdkevin Featured image out of rangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2021 at 8:46am   6 Most recent comment from PenciDesign:Hi, You need to change your layout to Standard as I said before. Please go to Customize > Homepage > General > Homepage Layout > and select "Standard Posts" On Standard Post Layout - your images won&# ... buenaoferta Single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 5, 2021 at 1:15am   2 Most recent comment from PenciDesign:Hi,You can use the Footer Widget Area to do that.Please go to Appearance > Widgets > drag & drop widget to "Footer Column #1", "Footer Column #2", "Footer Column #3"... to put your content in those ... jrinsf2000 Richards Contact Form, "not found"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2021 at 10:38pm   5 Most recent comment from jrinsf2000 Richards:Thank you, it worked!!  Paxos Magazine register to the blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2021 at 12:01am   2 Most recent comment from PenciDesign Supporter:Hi,You can read this article to understand how to create a registration form for visitors: https://www.wpbeginner.com/plugins/how-to-create-a-custom-user-registration-form-in-wordpress/Regards,PenciDe ... tdkevin Featured Slider StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 5:41pm   3 Most recent comment from tdkevin:Thanks!it look's work fine! interblendmedia Woocommerce Bookings conflictClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 3:27pm   3 Most recent comment from interblendmedia:Yes, this works! Thank you labreu2000 after swith editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:13pm   2 Most recent comment from PenciDesign Supporter:Hi, Maybe you've to switch another theme to Soledad? The WPBakery has been rendered as the plain text & image because you've to miss the plugin for these elements. Please check your content ... labreu2000 Cant edit home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:10pm   2 Most recent comment from PenciDesign Supporter:Hi, We didn't see a problem like that when testing our theme on the testing site. So, it seems you have a plugin that caused this problem or you're using a very outdated version of PHP.So, p ... Lella Wp bakery page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 11:27am   5 Most recent comment from Lella:Many thanks for your quick reply.See you soon.Best regards,Alessia Paxos Magazine Resize blog post imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 9:19am   12 Most recent comment from PenciDesign:Hi,No - some functions are conflicts with our optimizer plugin. So, you can keep everything like current configs.Best Regards,PenciDesign msutyler2 Mobile Menu - HamburgerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 5:33am   5 Most recent comment from PenciDesign:Hi @carla,If you can't create a new ticket, you can send us an email via our contact formBest Regards,PenciDesign frankmatthewpowell Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:41am   7 Most recent comment from PenciDesign:Hi,I can see it works fine - check this image: http://prntscr.com/1y84fbqAnd it's lazyloading images, if you don't want to use it, you can disable it via Customize > Speed Optimization > Ge ... Dani How to use product brands?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2021 at 11:36am   2 Most recent comment from PenciDesign Supporter:Hi,Before you want to use the Elementor Product Brand, you need to create a new product attribute for Branding by following these steps:1. Going to Product → Attributes, add new Attributes with Type ... freshde Suddenly the layout got corruptedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 8:57pm   2 Most recent comment from freshde:Hey Team,I've solved the issue. So please leave this ticket completed.I don't want to waste your time anyway.Thanks as always.