Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

mmmm1234 themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 3:50pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem because you've not installed all the required plugins.In this case, please install the Elementor plugin then reload your site again.Regards,PenciDesign. La-Ness Albert Penci Advanced Carousel use in Footer or SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 12:39pm   8 Most recent comment from PenciDesign Supporter:Hi,Here is a trick to bypass the Adblock. All the users can view this content even their browser installed Adblock add-on.1. Go to Appearance → Theme Editor: select theme to edit: Soledad, navigate ... cmlf Error updating widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 10:00am   3 Most recent comment from cmlf:Hello again.Great! The solution has worked perfectly. Thanks a lot!! kaank4 PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 9:22am   2 Most recent comment from kaank4:i found out. there was a problem on permalink.Thanks WOXOimpressions Double popup image previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 9:06am   3 Most recent comment from WOXOimpressions:Thanks a lot! Andres Navarro customizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2021 at 4:14am   7 Most recent comment from PenciDesign Supporter:Hi,The category is already hidden on the screenshot. The category text above the post title is a breadcrumb and you can't hide a specific element in this area.If you want to also disable the brea ... empiremanagementgroup Multiple Widget ErrorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 4:15pm   7 Most recent comment from PenciDesign Supporter:Hi @falcotravels,Please create a new private ticket with your WordPress admin account. I'll check your site issue.Regards,PenciDesign. tvthanhlou Sync all Wordpress User to Woo CustomerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 3:54pm   8 Most recent comment from PenciDesign Supporter:Hi,I just checked the WooCommerce source code. WooCommerce only lists the user who has purchased a product on your site.And I can confirm there is no way to sync all user roles from WordPress to WooCo ... Paxos Magazine OnePush NotificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 2:40pm   2 Most recent comment from Paxos Magazine:I solved :D mmmm1234 elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 1:16pm   6 Most recent comment from mmmm1234:Thank you a million for the kind support Guido Devos NewletterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 12:06pm   2 Most recent comment from PenciDesign Supporter:Hi,1. The newsletter email was handled by the Mailchimp plugin, so you should read this document first to understand how to set up it correctly: https://www.mc4wp.com/kb/,2. By default, when a new use ... Guido Devos Editing formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 12:02pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Quick Text Translation: search and replace the text you want to translate on this panel,2. If the text you want to translate is not found in step 1, ple ... apratimblog Action Hooks in the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2021 at 11:55am   8 Most recent comment from PenciDesign Supporter:Hi,Please open the file: soledad/inc/templates/related_posts.phpThen put your ads code at the end of this file.Regards,PenciDesign. CalculatedTraveller where to set # of posts on category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2021 at 7:11pm   7 Most recent comment from PenciDesign Supporter:Hi,I've checked your site source code rendered by the browser, the ads code already shows but your ad doesn't display because the Ezoic doesn't deliver the ad to this position.In this c ... PhilDufour Inline ParagraphsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2021 at 3:45pm   10 Most recent comment from PenciDesign Supporter:Hi,No. You only need to add the post-entry class when you edit the page with the Elementor plugin & want to show the content similar to the post entry format.Regards,PenciDesign.