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Public Tickets

sebigheo Header Image ChangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2020 at 2:41pm   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Colors for Header > Header Background Image.Best Regards,PenciDesign Teppei0827 demo cannot be installed correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2020 at 2:11pm   2 Most recent comment from PenciDesign:Hi,If your site is new, you can use plugin WordPress Reset to reset everything to default and re-import the demo again.Best Regards,PenciDesign readutation How to change the background color?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2020 at 3:36am   3 Most recent comment from readutation:Oh, okay. Thank you so much! I felt like there had been a glitch a few hours ago because I did what you said multiple times before and it never worked. Now, it did. :) KenjiMAT Import Demo-SIMPLEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 5:06pm   4 Most recent comment from KenjiMAT:Thanks!It was removed:) dp Google's Mobile Friendly TestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 3:28pm   4 Most recent comment from PenciDesign:Hi,That's common issue for any site because the google mobile firiendly test take short time for test and it apply this error for most all the site.Even you tested this with big websites like fac ... Udbye7120 Missing search-function on tabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 3:19pm   2 Most recent comment from PenciDesign:Hi,It's not missing - it still there. But when you viris your site on tablet, the width of navigation is not enough and it drop to a new line.There is 2 ways to solve it:1/ Make your main menu sh ... irhamullah problem in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 3:04pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't set the topbar menu.Please go to Appearance > Menus > create a new menu for your topbar menu > add menu items to topbar menu > scroll down and check to "Topbar ... dp Changing the topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 3:02pm   4 Most recent comment from PenciDesign:Hi,3/ Please try replace the code I sent before to this code: @media only screen and (min-width: 768px){ body.home .penci-top-bar{ display: none; } } Best Regards, PenciDesign therealfoodgeek Wordpress Rejected Latest UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 2:50pm   7 Most recent comment from therealfoodgeek:Thank you Penci Design for the instructions and video - my site has now got the latest theme running with no issues. Thanks for also recommending the theme upgrade plugin, that was most useful for p ... anindyabaidya Rating system helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 2:45pm   2 Most recent comment from PenciDesign:Hi,It can't be modify like that.You can try with this plugin to get this feature:https://wordpress.org/plugins/rate-my-post/Best Regards,PenciDesign anindyabaidya Post featured image alignment queryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 2:44pm   2 Most recent comment from PenciDesign:Hi,You're not using single style as default.Please go to Customize > Single Post Options > on "Single Posts Template" > select any single post template ok for you.And for better, if you see your ... mnarine Assistance to modify header image of Men's Fitness, Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 2:41pm   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: #navigation.header-6 #logo img, .is-sticky #navigation.header-6 #logo img{ padding: 2px 0; } Also, you can change the main naviga ... javcid Using widgets without activating SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2020 at 2:38pm   2 Most recent comment from PenciDesign:Hi,No - it can't be. The widgets from Soledad just activated when you activated Soledad theme in your theme list.Best Regards,PenciDesign louiseellis photo in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2020 at 10:59pm   2 Most recent comment from louiseellis:Hello .... I've now worked it out - I found the box to create featured image... thank you! xBonez Logo Header Not DisplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2020 at 4:27am   2 Most recent comment from PenciDesign:Hi,Here is the logo image URL you're using right now:If you access it, you will get 500 error issue, let's contact with your hosting provider and ask them about this. It's not issue rel ...