Public Tickets
humananimal
Load more buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 3:03am
6
Most recent comment from PenciDesign:Hi,If so, please create a new ticket for PenNews theme and our support team will check it help you.Best Regards,PenciDesign
jozeforgonas
Latest Stories - ribbon missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 2:34am
4
Most recent comment from PenciDesign:Hi,The option "Move Latest Posts To Above Featured Categories" apply for Featured Categories - not Featured Boxes. If you want to do that, please use Elementor to config the homepage.Let instlall Ele ...
smashingtuck
Wrong instructionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2020 at 2:19am
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate recommend plugins.Please go to Appearance > Install Plugins > install & activate recommend plugins from our theme ( most important is "Penci ...
Unexpatmompreneur
critical problem websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2020 at 8:57pm
2
Most recent comment from Unexpatmompreneur:I figure it out: it was a problem on my footer widgets. I deleted them and voila
fabaff
Import Demo data stuckClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2020 at 3:41pm
2
Most recent comment from PenciDesign:Hi,Strange, I just checked and I didn't get any issue like that.Is your site has old data: posts,pages... ? If yes, please do import the "Demo Style" only - don't check to "Import Demo Conte ...
clouris
google ads in post contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 5:05pm
6
Most recent comment from PenciDesign:Hi,What's plugin you're using to do that?Best Regards,PenciDesign
jimbojames
Show more than one post in the CategoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 12:35pm
3
Most recent comment from jimbojames:Hi, Yes of course, that's how you do it. Thanks
black_n_white_boxes
Cant see authors name in first featured post in the blog.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 10:47am
3
Most recent comment from black_n_white_boxes:Thanks it worked!
Sambacca
allign in center featured categories on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 10:13am
3
Most recent comment from Sambacca:perfect, thank you!
m28006
Posts with no featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 9:58am
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that..Please set at least one featured image for all your posts.Best Regards,PenciDesign
ummed212
Regarding to logo in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 7, 2020 at 4:02am
4
Most recent comment from PenciDesign:Hi,Here is what I see your logo on mobile: http://prntscr.com/scc1wuWhat do you want there?Best Regards,PenciDesign
ammm20
Inline editing soledad templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2020 at 5:13pm
2
Most recent comment from PenciDesign:Hi,No - you don't need use Elementor Pro to config the homepage. Free version is enough.Please check this video tutorial to know how to config homepage by use Elementor. Let's watch to the e ...
ammm20
new licenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2020 at 4:41pm
2
Most recent comment from PenciDesign:Hi,1/ You need to buy a new license for your new site. Because with one regular license, you just can use for one website only.2/ Soledad theme is compatible with Elementor & WPBakery Page Builder.I r ...
ArtWeThereYet Jose Vilchez
Possible to add a page to category archive page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2020 at 4:19pm
2
Most recent comment from PenciDesign:Hi,If so, please use Elementor to config that page. You can create a new page > select Template for that page is "Page VC Builder With Sidebar" After that, use element "Soledad Latest Posts" from El ...
jimbojames
Disable AMP For The Time BeingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 6, 2020 at 6:36am
3
Most recent comment from jimbojames:Thank you.