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Public Tickets

thantai40 featured images not showing, Huge gap between postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2020 at 3:15am   2 Most recent comment from PenciDesign:Hi,1/ It seems you have a plugin caused this issue.Please deactivate all plugins ( except plugins recommend by the theme ) and check it again. After it work, let's enable each plugin to check wh ... pbourelly Bourelly dropdown menu in topbar menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2020 at 2:51am   4 Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently this theme doesn't support for this feature. We will consider to add more this feature in the future updates.2/ You can try add more this code to Customize > Custom ... videotape62 Add child categories to category templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2020 at 3:29pm   4 Most recent comment from PenciDesign:Hi,I don't clearly about what you said.I've said in my previous reply that currently this theme doesn't support for display child categories on the category templateBest Regards,PenciDe ... krs_ Theme activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2020 at 2:54pm   2 Most recent comment from PenciDesign:Hi,Yeah, you can activate the theme on localhost normal.Activate theme on localhost doesn't affect anything to your site after.Best Regards,PenciDesign slionc Post views not countingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2020 at 9:46am   6 Most recent comment from PenciDesign:Hi @JoannaBilska,Please create a new ticket and we will check it help you. Don't reply to tickets of other people because they will get notice email about your reply.Best Regards,PenciDesign ritafant h2-3-4-5-6 color settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2020 at 3:58am   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: .post-entry h1, .post-entry h2, .post-entry h3, .post-entry h4, .post-entry h5, .post-entry h6{ color: #ff0000; }Change color code f ... sarraherring Adding button to Top BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2020 at 3:28am   2 Most recent comment from PenciDesign:Hi, Unfortunately, currently this theme doesn't support for this feature. Best Regards, PenciDesign Streamliners How can you display Portfolio Child Category filter?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2020 at 3:12am   6 Most recent comment from PenciDesign:Hi,You can use email:    [email protected] Regards,PenciDesign Streamliners Title Style 12Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2020 at 3:11pm   8 Most recent comment from PenciDesign:Hi,It seems a caching issues, I didn't see this issue on my iphone.Please check it again on anonymous browsers on your iphone to get correct results.Best Regards,PenciDesign Streamliners Hide a particular category on sidebar widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2020 at 2:37pm   3 Most recent comment from Streamliners:Hi Penci Team,Thank you - you can close this ticket!Kind regards,Streamliners tim-nieuwpoort JSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2020 at 3:09am   16 Most recent comment from PenciDesign:Hi,It's normal because sometime the speed test tool get different results. I got it multiple times before.We're not owner of those tools, so we can't know what's the issues..Best R ... mutsublog GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to do that.If you're using Gutenberg editor, please use element Classic here: http://prntscr.com/rfpzz5 And add gallery here: http://prntscr.c ... humananimal Mobile Menu buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2020 at 9:39am   2 Most recent comment from PenciDesign:Hi,You can hide hamburger menu on mobile via Customize > Menu Hamburger Options > Hide Menu Hamburger Icon Display on Horizontal Navigation on MobileBest Regards,PenciDesign sarraherring Size of Search BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:48am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .show-search{ max-width: 300px; left: auto; right: 0; } Best Regards,PenciDesign travelingigloo Unable to UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi, We've using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ...