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Public Tickets

marcin widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 10:05am   5 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. marcin advertrClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ad Manager → Single Posts: remove all the ads code in this section.Regards,PenciDesign. nicolauspaus why can't the theme I installed be similar to the one in the demo?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 10:34am   6 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document details at this link: https://elementor.com/help/set-flexbox-container-size-behavior/Regards,PenciDesign. mswhd Elementor Pro Activate = Header disappears?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 5:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've edited your site, the problem is that you've set the Footer with the Elementor Theme Builder, so the theme template can't work properly.If you want to build the custom header/fo ... taptapcostumes Layout loading problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 12:45pm   9 Most recent comment from PenciDesign Supporter:Hi,I'll try to resolve this case before the 29th of February.Regards,PenciDesign. hindikush Switch to Open Sans Font Site-WideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:59am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to Appearance → Customize → General → Typography: change the font family option panel.Regards,PenciDesign. Tzahi Ganon A configuration problem in Google Chrome when browsing from a mobile phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:49am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of these issues?Regards,PenciDesign. GuanRu Peng MegaMenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation .penci-megamenu .post-mega-title {    text-align: left;}Regards,PenciDesign. rettigt1 Mobile Images not diplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 2:03am   11 Most recent comment from rettigt1:That worked! Thank you for all the help and the patience! mardo2k2 How to change logosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 1:00am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the logo already shows the custom logo you've uploaded.If you want to change the homepage, please go to dashboard → Settings → Reading: Your homepage displ ... hindikush Fix Space Issue on WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body {    --pchd-mg: 30px;}Change 30px with the spacing size that you want to show.Regards,PenciDesig ... nivhason881 i look for somthing to do and i dont find itClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 1:53pm   38 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've config the Elementor KIT h1 font size = 1px, so the heading content doesn't show properly.Please follow the document at this link to re-configured it: https://e ... GuanRu Peng Reading time errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 8:44am   9 Most recent comment from PenciDesign Supporter:Hi,I've re-updated the reading time function for your site.Please clear all the browser caches and check again.Regards,PenciDesign. elbestor Top Bar Menu is show VerticalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 8:23am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the WP-Rocket has removed all the CSS of the top bar menu.Please try to clear all the CSS cache or temporarily disable the WP-Rocket CSS optimize option and then check again.Reg ... 3306066634azx Activate themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 8:17am   2 Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please clear all the browser caches and check again.Regards,PenciDesign.