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Public Tickets

lukasz-burda Customize Penci Fullwidth Hero OverlayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2024 at 1:29am   4 Most recent comment from PenciDesign Supporter:Hi.1. You can't add the custom title because this element get the title from the post you've selected.Regards,PenciDesign. Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2024 at 4:51pm   3 Most recent comment from Erik:On the second one I think you are right.  I changed some settings in elementor and it cleared the issue.   NEXUS プラグインの不具合Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2024 at 9:19am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. lquintana75 I need to be able to automatically publish each entry that is created on my social networks.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2024 at 1:57am   2 Most recent comment from PenciDesign Supporter:Hi,In response to this matter, kindly install the Social Media Auto Publish plugin and refer to the documentation provided at the following link: https://wordpress.org/plugins/social-media-auto-publis ... Tzahi Ganon how to change mobile menu captionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2024 at 1:40am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: Regards,PenciDesign. TeunB Questions on soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2024 at 1:37am   15 Most recent comment from PenciDesign Supporter:Hi @zhuangshaxiannyu,Please create a new ticket with your site URL. I'll check and then send you a quick guide.Regards,PenciDesign. Kantutita Menu bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2024 at 4:03pm   3 Most recent comment from Kantutita:Thanks so much for your quick reply!I had tried a lot of settings but not this, it solved the problem in a minute.Thanks again :) Tzahi Ganon PAGE CAN'T READClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2024 at 1:32am   2 Most recent comment from PenciDesign Supporter:Hi,Have you installed any page speed optimization plugins?Regards,PenciDesign. LillaGreen Urgent!!! Discount on Checkout is still not working!!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2024 at 8:01am   8 Most recent comment from LillaGreen:It works nowThanks Tsvete Samane submenu arrow of hamburger menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2024 at 2:04am   7 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn off the "Enable click on Parent Menu Item to open Child Menu Items" option.Regards,PenciDesign. Samane a button on featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2024 at 11:55am   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't contain any options/hooks that help you insert the custom button into the featured image.Please try to use the Ads Inserter plugin to customize it: http ... Zoran Template Featured items has no 4 columns, only titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2024 at 11:52am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please follow the document at this link to understand how to config the Elementor columns with the Flexbox Container: https://elementor.com/help/container-element/Regards,PenciDesign ... KeepCoolAddiction Deregister licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2024 at 11:45am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... LillaGreen Waiting since 6 weeks for an update for solving major issues with my sideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2024 at 10:21am   4 Most recent comment from PenciDesign Supporter:Hi,Sorry for the late reply. Please re-send me the site FTP information. I'll update your site today.Regards,PenciDesign. VTCCo My subscription page is getting wrong styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2024 at 5:24pm   3 Most recent comment from VTCCo:Thanks, I'll check now