Public Tickets
Tzahi Ganon
how to change mobile menu captionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2024 at 1:40am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below:
Regards,PenciDesign.
TeunB
Questions on soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2024 at 1:37am
15
Most recent comment from PenciDesign Supporter:Hi @zhuangshaxiannyu,Please create a new ticket with your site URL. I'll check and then send you a quick guide.Regards,PenciDesign.
Kantutita
Menu bugClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2024 at 4:03pm
3
Most recent comment from Kantutita:Thanks so much for your quick reply!I had tried a lot of settings but not this, it solved the problem in a minute.Thanks again :)
Tzahi Ganon
PAGE CAN'T READClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2024 at 1:32am
2
Most recent comment from PenciDesign Supporter:Hi,Have you installed any page speed optimization plugins?Regards,PenciDesign.
LillaGreen
Urgent!!! Discount on Checkout is still not working!!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 9, 2024 at 8:01am
8
Most recent comment from LillaGreen:It works nowThanks Tsvete
Samane
submenu arrow of hamburger menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2024 at 2:04am
7
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn off the "Enable click on Parent Menu Item to open Child Menu Items" option.Regards,PenciDesign.
Samane
a button on featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2024 at 11:55am
2
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't contain any options/hooks that help you insert the custom button into the featured image.Please try to use the Ads Inserter plugin to customize it: http ...
Zoran
Template Featured items has no 4 columns, only titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2024 at 11:52am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please follow the document at this link to understand how to config the Elementor columns with the Flexbox Container: https://elementor.com/help/container-element/Regards,PenciDesign ...
KeepCoolAddiction
Deregister licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2024 at 11:45am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
LillaGreen
Waiting since 6 weeks for an update for solving major issues with my sideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2024 at 10:21am
4
Most recent comment from PenciDesign Supporter:Hi,Sorry for the late reply. Please re-send me the site FTP information. I'll update your site today.Regards,PenciDesign.
VTCCo
My subscription page is getting wrong styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2024 at 5:24pm
3
Most recent comment from VTCCo:Thanks, I'll check now
aamirali51
Canot change the Archive titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2024 at 8:38am
2
Most recent comment from PenciDesign Supporter:Hi,The Archive Title text on the Elementor is just a preview test, it will be replaced with the Category title on the live site.Regards,PenciDesign.
aamirali51
empty placeholder images in my mediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2024 at 8:19am
2
Most recent comment from PenciDesign Supporter:Hi,The image on your screenshot was generate by the Elementor Page Builder, please check all the element you've created.Regards,PenciDesign.
Jonathan
updating the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2024 at 6:08pm
5
Most recent comment from Jonathan:Thank you, that worked!
Erik
penci header builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 15, 2024 at 6:04pm
3
Most recent comment from Erik:Thank you.