Public Tickets
PJ
Single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2019 at 5:49pm
3
Most recent comment from PJ:Great! Thanks for the quick response.
JeffreyLAF
Articles not saving/uploading/publishingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2019 at 5:16pm
2
Most recent comment from PenciDesign:Hi,That's auto update from new editor of Wordpress from version 5. It still has some bugs.So, I recommend you install plugin Classic Editor to back to old editor.Best Regards,PenciDesgin
Gre_bou1986
instagramClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2019 at 5:01pm
2
Most recent comment from PenciDesign:Solved via email.Regards,PenciDesign
missfootloose
Full-width version settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2019 at 1:46pm
6
Most recent comment from missfootloose:Oh, yes.....I don't feel very bright! Thank you, and sorry for wasting your time!
emmazilke
2 Pictures next to each otherClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2019 at 8:47am
4
Most recent comment from PenciDesign:Hi,If so, please put this code replace with your current code in Custom HTML widget:
Best Regards,PenciDesign
cjuge
Hamburger menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2019 at 6:23pm
9
Most recent comment from cjuge:Perfect, thank you so much! :D
missfootloose
edit view buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2019 at 4:52pm
3
Most recent comment from missfootloose:Thank you! I was used to seeing it next to the author name.
GDimitrov
questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2019 at 4:28pm
8
Most recent comment from PenciDesign:Yeah, the customers should control the purchased code. We don't manage it for customers.Best Regards,PenciDesign
PJ
PaginationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2019 at 4:22pm
3
Most recent comment from PJ:Thanks! Must have overlooked it and couldn't find anything in the other tickets.
Mansi
How to remove demo posts?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2019 at 3:35pm
3
Most recent comment from Mansi:Thank you so much! That was really helpful!
miss_ameba
BreadcrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2019 at 3:18pm
2
Most recent comment from PenciDesign:Hi,What's the font you want to change for breadcrumbs? Also, how you want to change style for breadcrumbs?Best Regards,PenciDesign
RUFSKIN
DELETE CATEGORIESClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2019 at 3:06am
2
Most recent comment from PenciDesign:Hi,Please go to Dashboard > Posts > Categories to remove your categories.Best Regards,PenciDesign
dbrigham
ToolsetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2019 at 2:54am
5
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fixed that issues:
#logo h1{ margin: 0; }Best Regards,PenciDesign
tsmiddleton2
Changes not updatingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 15, 2019 at 2:46pm
2
Most recent comment from PenciDesign:Hi,1/ Have you clearly all the cache from cache plugins?2/ Please go to Appearance > Menus > edit menu item you've set It's category mega menu > on "Make it is a category mega menu" > select "-- Not M ...
tsmiddleton2
Site SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 15, 2019 at 9:25am
2
Most recent comment from PenciDesign:Hi,1/ If you want to do that without use plugins, let's use a CDN & a good hosting has good performance.2/ Yeah.Best Regards,PenciDesign