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Public Tickets

SEOload Change design headline (Widget)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 11, 2019 at 3:59am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Options & Colors for SidebarBest Regards,PenciDesign jumpingsumo Enabling Search for "PAGES"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2019 at 3:47am   2 Most recent comment from PenciDesign:Hi,You can do that by go to Customize > General Options > and check to "Include Pages to Search Results"Best Regards,PenciDesign Nic Passy Advanced Custom FieldsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2019 at 3:45am   4 Most recent comment from PenciDesign:Hi,If so, you can check that files below:soledad/content-single.phpsoledad/content-single-full.phpsoledad/template-parts/single-content-main.phpBest Regards,PenciDesign him_her_and_the_drone remove block "Separator"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2019 at 3:41am   2 Most recent comment from PenciDesign:Hi,Can you tell me more about this? And please send me an URL for this issue.Best Regards,PenciDesign alison2609 Bulleted listClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2019 at 3:33am   2 Most recent comment from PenciDesign:Hi,As I can see it's oke now: http://prntscr.com/mj0gwxBest Regards,PenciDesign Plusture Read MoreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2019 at 6:48pm   3 Most recent comment from Plusture:It works, thanks a lot! him_her_and_the_drone Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2019 at 12:52am   2 Most recent comment from him_her_and_the_drone:Please disregard, by removing the children menus I got what I was looking for. darianjames180 Yoast SEO Readability Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 4:19pm   5 Most recent comment from PenciDesign:Hi @ridestoke,Please create a new ticket wih your issues and our support team will take it a look on this help you.Please don't put reply to ticket of another customers because they will get notice ab ... kimbroughdaniels Recipe Index PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 4:15pm   2 Most recent comment from PenciDesign:Hi,You can use Classic element from new editor of Wordpress to do that - check this image: http://prntscr.com/mherbiAnd click here to see shortcodes: http://prntscr.com/migc1oBest Regards,PenciDesi ... AllyBlue78 upload demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 4:07pm   23 Most recent comment from PenciDesign:Hi,1/ You can use this plugin to do that.2/ Just need create more project for this portfolio category.3/ Seem your hosting has been disable for upload PSD file type. Let's contact with them and ask th ... rahulprashant Some latest post MissingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 7:45am   2 Most recent comment from PenciDesign:Hi,After publish a new post, you should clearly all the cache from W3 Total Cache & Autoptimize plugin to make sure there is no any cache for your site.Best Regards,PenciDesign andijl Remove banner below Header/ above contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 7:33am   2 Most recent comment from PenciDesign:Hi,I didn't see any banner below header on your site: http://prntscr.com/mi8nbhSeem you're using google adsense auto ads - it will add ads random place on your site. That's normal when it put below t ... anbirken Remove Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2019 at 7:30am   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: .penci-page-header, body.category .archive-box{ display: none; } Best Regards,PenciDesign gudulemartens widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2019 at 9:48am   5 Most recent comment from gudulemartens:This is curious because I see nothing. I guess it is blocked by the addblocker in Chrome. This is the first time I made something that is blocked by an addblocker ;-)So I have to do this another way.T ... kukanffu Soledad List Banner Not visibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2019 at 5:40am   6 Most recent comment from kukanffu:Thank you so much. It is working now. The issue was due to Adblock extension!!!