Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

BertineTravels Remove "Soledad" from Site Header?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 1:42pm   2 Most recent comment from PenciDesign:Hi,That's logo and it's an image. You can replace it to your logo by upload your logo image via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"Best Regards,PenciDe ... rhysmckay Laggy/Slow Post EditorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 1:04pm   4 Most recent comment from PenciDesign:Hi,Gutenberg has been integrated to Wordpress 5.0.. That's why Wordpress tell with all customers tested with Gutenberg before Wordpress 5.0 released..Anyway, our developers looking close on this issu ... Shiny video widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 12:57pm   7 Most recent comment from PenciDesign:Hi,Strange, I just tested with another account and I see it working fine.Can you try it again?Best Regards,PenciDesign shaanchopra Trending and top menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2018 at 12:56pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.It's not good when display it together.. So, we don't support it.We will consider to add more this feature in the future updates.Bes ... 4v How to choose Soledad SEO magazine?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:20pm   4 Most recent comment from PenciDesign:Hi,Do you mean you do using another theme? If right, let's activate Soledad and do like I said. It doesn't affect to your another theme.Best Regards,PenciDesign amdresser Width on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ .container, .featured-area.style-1, .featured-carousel.style-2 .item img, .featured- ... mrdzen Soledad bug for text block settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 4:10pm   2 Most recent comment from PenciDesign:Hi,Yeah, thank you for report for this issue.I will noted it and send it for our developers to fixed it in next update.Best Regards,PenciDesign ryanmcbay Gallery in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:31am   4 Most recent comment from PenciDesign:Hi,Do you mean about "Homepage Featured Boxes" or "Featured Slider"?If it's Homepage Featured Boxes - you can put any link for any box as you want.You just need go to Customize > Homepage Options > o ... Rebecca Du Mobile load time is slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:17am   2 Most recent comment from PenciDesign:Hi, Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ... Martynaschmeckt page speed on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2018 at 3:14am   2 Most recent comment from PenciDesign:Hi, Yeah, the issue caused by recently Google just updated rules for google page speed insights. On mobile, it requirements too much things about "Reduce server response times (TTFB)" and requirements ... hopesfrenzy Changed to 2 Columns?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 5:47pm   3 Most recent comment from hopesfrenzy:No - it was 2 columns and it was supposed to be 3 columns. However, looking at it today, it has fixed itself.Very odd!! We can close the ticket. scrawjiji02 Tweaking FunctionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 3:01pm   4 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Unfortunately, this theme doesn't support this feature at this time..That's too much work to do and we don't provide support for requirements like that.Best Regards,P ... Martynaschmeckt 5 posts on the start pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 1:36pm   7 Most recent comment from Martynaschmeckt:You are the best :D Thanks! mbhong1 Form on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 1:35pm   19 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Hamburger Menu Options > Hide Menu Hamburger Icon on MobileBest Regards,PenciDesign Martynaschmeckt LOGO in bad quality / svg file upload not possibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2018 at 1:28pm   5 Most recent comment from Martynaschmeckt:Thank you, awesome :)