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Public Tickets

Ronald Change domain (licensing question)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2018 at 2:34am   2 Most recent comment from PenciDesign:Hi,You can do that. After moved your site to new site, let's remove the theme on old domain to make sure everything work fine.Best Regards,PenciDesign fabaff CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2018 at 9:00am   3 Most recent comment from fabaff:Hi, thanks for the help. It works now!BR/ Fabio Danijel Kopčinović Gallery sliders on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2018 at 8:12am   3 Most recent comment from Danijel Kopčinović:Works, thanks! It would be great to have this feature for the homepage too since you already offer it in other places.Best,Danijel DaphneO Featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:59pm   5 Most recent comment from DaphneO:works perfect. Thank you! DaphneO meta tagClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:56pm   2 Most recent comment from PenciDesign:Hi,Please put the code via Customize > Logo and Header Options > Add Custom Code Inside TagBest Regards,PenciDesign Alexhuon Site speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:50pm   4 Most recent comment from PenciDesign:Hi,74/100 is great speed for mobile. Unfortunately, we don't supports to optimize that more.Best Regards,PenciDesign nboether Line after MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:41pm   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: #navigation, #navigation.header-layout-bottom{ border: none; } .featured-area{ margin-top: -30px; } Change number 30 to value you ... angelabvasquez all images are not loading into templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:36pm   4 Most recent comment from PenciDesign:Hi,Please try deactivate all plugins and try it again.After it work, let's enable each plugin to know what's plugin caused this issue.Best Regards,PenciDesign Cris_to_you Slider QuestionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2018 at 2:30pm   4 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to remove the overlay for Penci Slider: .pencislider-container .pencislider-content .pencislider-title span, .pencislider-container .pencislide ... chieu-duong Update my WP BakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2018 at 2:21pm   2 Most recent comment from PenciDesign:Hi,We've said about this issue here - please check it.Let's re-download the package from themeforest - extract the package "All files and documentation" and get latest version from WPBakery Page Build ... Dominique UPDATINGClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2018 at 4:26am   2 Most recent comment from PenciDesign:Hi,You don't need to update your theme to latest version if you don't want. The theme still working with old version. Update to latest version to get all new features if you want.You can check update ... enita No image when sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 29, 2018 at 4:01am   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad here - please check it.Best Regards,PenciDesign Elodie Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 9:13am   4 Most recent comment from PenciDesign:Hi,Please contact with your hosting provider and requirement them disable the cache for your site.We can't do that for you because we don't manage your hosting.Best Regards,PenciDesign hongkongstrong Upgrading to version 6Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 8:52am   2 Most recent comment from PenciDesign:Hi,Unfortunately, we've modified that design from version 4.0.We will consider to add more this style for a new slider style in future updatesBest Regards,PenciDesign Esther Lee How to adjust stuffClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2018 at 7:45am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ Because you've setted this post is quote or link format - and you don't have any content for that format.Please edit this post > and change this post to standard f ...