Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

umair Social Icons on topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 4:32am   8 Most recent comment from PenciDesign:Hi,Sorry, Topbar doesn't support for display widgets there.Best Regards,PenciDesign stangsvt1 Post date deleteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:26am   3 Most recent comment from stangsvt1:Thank you so much! Awesome theme! bcbell2 comments box not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:13am   2 Most recent comment from PenciDesign:Hi,Please check:1/ Go to Customize > Single Post Options > and make sure you don't check to "Hide Post Comments"2/ Make sure you allow for comments - check more on this guideBest Regards,PenciDesign aosuchukwu Gallery slider feature not working in new Word PressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:53am   2 Most recent comment from PenciDesign:Hi,Yeah, currently the new Editor of Wordpress has been removed old gallery..If you want to keep use old gallery, please install plugin Classic Editor to change back your editor to old editor.We will ... bplatel Logo for Vertical Mobile Nav not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:26am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature at this time.. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Smartlinks Mega Menu child childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:34pm   4 Most recent comment from PenciDesign:Hi @abazal,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another people because they will get notice from your reply.Best Regards,PenciDesign thaide EkaterinaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:19am   2 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to fixed that issues: @media only screen and (max-width: 1169px) and (min-width: 961px){ #navigation.menu-item-padding ul.menu > li > a, #n ... rayhintz Social Media marks posts as suspicious when sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:08am   2 Most recent comment from PenciDesign:Hi,I see your site is SSL ready - check this image: http://prntscr.com/m21bu9So, please wait facebook can update it.Best Regards,PenciDesign mytalesoftraveling Home Page Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 4:15pm   6 Most recent comment from PenciDesign:Hi @clairesturz,Please create a new ticket and tell us more detail about your question and our support team will help you. Please don't put reply to tickets of another people because they will get not ... umair Pages Feature Images on SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 3:42am   6 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature as I said before...Best Regards,PenciDesign 4v Soledad settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:53pm   2 Most recent comment from PenciDesign:Hi,1/ Currently this theme doesn't support for text logo. At this moment, text logo has limited about sharing on social media, responsive... So, really we don't recommend customers use it.2/ What do y ... managersofthehome New install on old blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:24pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You can import a demo style by do following WAY 2 in the documentation hereWe've said very clearly on the documentation hereBest Regards,PenciDesign bushraali118 Post view menu stuck to webpagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:22pm   2 Most recent comment from PenciDesign:Hi,You need go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu" at the bottom.Best Regards,PenciDesign neurat Width in tablet viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 2:32pm   5 Most recent comment from neurat:Thank you! This helps a lot! hopesfrenzy Portfolio Filter based on Post's AgeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2018 at 4:34pm   10 Most recent comment from PenciDesign:Hi,You just need take the penci-portfolio.zip file from my latest comment. That's zip file for penci-portfolio plugin with my edited.Best Regards,PenciDesign