Public Tickets
USDora Lin
ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:54pm
2
Most recent comment from PenciDesign:Solved via email.Regards.
Martynaschmeckt
TranslationsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 10:01am
3
Most recent comment from Martynaschmeckt:thank you, done
soledaduser
Social Media icon overflow in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 9:19am
3
Most recent comment from soledaduser:Thank you this works!
Fidel Hart
I cannot figure how to get the mobile version of my Soledad theme to look streamlinedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:48am
2
Most recent comment from PenciDesign:Hi,This issue caused by plugin has "Fusion" in the name. Let's deactivate it.Best Regards,PenciDesign
Usha
"Minimal Simple Magazine" import wrong layout dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:45am
2
Most recent comment from PenciDesign:Hi,This issue caused by you've imported multiple demos.Please use plugin Wordpress Reset to reset your site to begin - like when you just installed Wordpress.After that, import the demo data again.Aft ...
akash4435
Change website title and descriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:37am
2
Most recent comment from PenciDesign:Hi,Please install plugin Yoast SEO and change it via Dashboard > SEO > Search Appearance Best Regards,PenciDesign
vivian
Can't download demo contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 3:28am
2
Most recent comment from PenciDesign:Hi,Please contact with your hosting provider and ask them about this to fixed all that issues ( dont have permission to access this site, the site is password protected and under construction ) for ...
fototom
Photo captionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2018 at 5:20am
3
Most recent comment from fototom:THX. Issue solved!
MyMariaTV
Recipe and Review plugin content missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2018 at 4:22am
4
Most recent comment from PenciDesign:Hi,
Hmm, strange.
Have you fill again the recipe fields and try it again?If it still doesn't work, let's send me your admin url and admin account ( username and password ) in a private reply. And I ...
Jazzmin Kaita
Rating StarsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2018 at 6:44am
4
Most recent comment from PenciDesign:Hi,If so, please try REPLACE the code I sent to this code:
.penci-recipe-ingredients ul li:before{ width: 4px; height: 4px; border-radius: 50%; top: 9px; }
Best Regards,PenciDesign
Rebecca Du
Import DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2018 at 6:38am
2
Most recent comment from PenciDesign:Hi,If so, please go to Posts > All Posts > and remove all posts come from the demos.And go to Pages > All Pages > and remove all pages come from the demos - the pages you don't need for use.Best Rega ...
Rebecca Du
Site SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2018 at 6:24am
2
Most recent comment from PenciDesign:Hi,Please do following steps here to improve your site speed:1/ Please install & active Customizer Export/Import plugin.After installed the plugin Regenerate Thumbnails, go to admin > Tools > Reg ...
Ronald
Writing code in posts (re-opened)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2018 at 5:11pm
6
Most recent comment from Ronald:That did the trick.Your support is truely awesome.Thank you.
Martynaschmeckt
Preview with pictures in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2018 at 3:58pm
3
Most recent comment from Martynaschmeckt:Thank you!!! It is great
shvachka2
With the site a lot of requests to the database.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2018 at 9:52am
6
Most recent comment from PenciDesign:Hi,Hmm if so, I think you should ask WPML support for this issue here. Because that's queries from WPML.Best Regards,PenciDesign