Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Grayson Katz Featured image qualityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 3:57am   2 Most recent comment from PenciDesign:Hi,I see the images quality is fine on your site. If you make your images display better or display origin images for your site - your site will load slower much.. That's not good for a websiteBest Re ... PaulmichaelNZ theme malfunctionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2018 at 2:57am   2 Most recent comment from PenciDesign:Hi,This issue caused by your hosting has been auto modified the file:   fonts.php  from directory:  soledad/inc/fonts/fonts.php   to another file. This caused the issue.Please contact with your ... neurat Caption featured image on topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 4:01pm   7 Most recent comment from neurat:This works! Thank you very much!Cheers! Melanie banner lengthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 8:54am   4 Most recent comment from PenciDesign:Hi,Yeah, the maximum width you can use there is 1170px.If you want to limit the width, you can set a max width for your logo via Customize > Logo and Header Options > Set A Max Width for LogoBest Rega ... vanessakreinhart Customizing Soledad "Simple Blog"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 5:44am   3 Most recent comment from vanessakreinhart:Hi!Thank you for the documentation/link! I somehow missed that and it is very helpful! You can close this ticket! Thanks again! :) Laura Tags colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2018 at 3:06am   2 Most recent comment from PenciDesign:Hi,1/ Please check options for it via Customize > Colors for Other Layout Options2/ Please change it via Dashboard > MailChimp for WP > Form - check this image: http://prntscr.com/lua4iwBest Regards ... Domalis Panagiotis Slider with category postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:10pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this features. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Mukut Rajbongshi Miss post publishedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:09pm   2 Most recent comment from PenciDesign:Hi,Seem you have a plugin caused this issue.Please try deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue.Best Regards,PenciDes ... TheNotebookMarket Social media iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 8:17am   6 Most recent comment from PenciDesign:Hi,I really don't know I rude where? Can you tell me where I rude?Because as you said, you mean that - if you need any plugin - the theme need to supports for all that plugins? No - that's impossible ... maunzi5 Babcock Social Media in the footer of the portfolio pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:58am   15 Most recent comment from PenciDesign:Hi,The guide can apply for your version 3.1 - so, let's do following that guide.If you do using child theme, let's update parent theme only. After updated parent theme - let's activate again the child ... nboether Newsletter header block sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2018 at 2:48am   2 Most recent comment from PenciDesign:Hi,I don't clearly about what do you want to change there.. Can you tell me what do you want to change there?Have you check options for it via Customize > Colors for Header Sign-Up Form ?Best Regards, ... OmbelineQ Soledad About Me Widget - FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2018 at 6:34pm   3 Most recent comment from OmbelineQ:Thank you ! Problem solved, I feel stupid cause it was kinda simple in fact haha !Thanks a lot for that quick and efficient answer !  Martynaschmeckt Social media icons in main menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2018 at 5:24pm   3 Most recent comment from Martynaschmeckt:thanks, already found it. done :) francescovellani Link on googleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2018 at 4:10pm   2 Most recent comment from PenciDesign:Hi,If your permalink is too long - It will show a shorter breadcrumbLike that: http://prntscr.com/ltm7msNormal, if your permalink is not too long, it will display:http://yourdomain.com/category/post- ... rahulprashant Some demo feature missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2018 at 4:00pm   17 Most recent comment from PenciDesign:Hi,Please check this guide to know how to improve your site speed:https://pencidesign.ticksy.com/article/11405For mobile on google speed insights - the issue caused by recently Google just updated ru ...