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Public Tickets

Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2024 at 7:55pm   3 Most recent comment from Erik:thank you  francescocasoli1389 Text to speechClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2024 at 9:57pm   6 Most recent comment from francescocasoli1389:Ok I managed to fix the problem: I deactivated all the plugins exept Text to speech, cleared the cache, and then the player appeared; I reactivated one by one the plugins and checked that the player ... adaparisi penci recipe plugin helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2024 at 3:46pm   12 Most recent comment from PenciDesign Supporter:Hi,Yes. You should install the Elementor plugin and follow the video document below:Regards,PenciDesign. wetvibes Front end submission cant access galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2024 at 2:45am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your plugins has modified the media upload features.To troubleshoot this, please disable all plugins (except for the ones that come with the ... wpsovac Issue with Social Media Sharing using SEO Yoast PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2024 at 1:53am   4 Most recent comment from PenciDesign Supporter:Hi,The issue lies in the fact that WhatsApp and some social networks require specific image sizes, including the size of the featured image. Please attempt to resolve this problem by installing the fo ... MsWildCard Social button alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 11:06pm   3 Most recent comment from MsWildCard:That fixed it. Thank you! jamesnguyen1 theme is missing the style.css stylesheetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 7:54pm   2 Most recent comment from jamesnguyen1:Hello,I downloaded the Wordpress installation .zip file one more time and this time it was successful.Best,James maomixes82 Reducir css y tamaño del logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 3:26pm   13 Most recent comment from maomixes82:Muchas gracias, todo ok MsWildCard Social button alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 3:19am   7 Most recent comment from MsWildCard:Worked great! Thank you! emregoktepe featured image sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 2:00am   4 Most recent comment from PenciDesign Supporter:Hi,The custom post templates also allow for displaying the slider from the galleries post format. Please refer to the document I sent for guidance.Regards,PenciDesign. comzept Penci AIClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 1:46am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please delete the Penci AI plugin then re-install it by going to Appearance → Install Plugins,2. The current version of the Penci AI only supports one API key, so you don't need to creat ... tgyi Inline Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2024 at 1:34am   2 Most recent comment from PenciDesign Supporter:Hi,The Custom Taxonomy option applies for the custom post type or the custom post taxonomies (excluding the post categories and post tag).Regards,PenciDesign. kindandtasty Site Tagline in Header BuilderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2024 at 4:28pm   13 Most recent comment from kindandtasty:OK, I'll figure it out. Kind regards,Jasmina tgyi Elements sliding on top of each other.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2024 at 12:20pm   4 Most recent comment from PenciDesign Supporter:Hi,We'll improve this feature in the future theme update.Regards,PenciDesign. Bhavin Goswami Unable to update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2024 at 12:19pm   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please try to check again in the next few hours.Regards,PenciDesign.