Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

thethap google adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2024 at 2:55am   2 Most recent comment from PenciDesign Supporter:Hi,At the Soledad theme, you can put the Google Ads by going to dashboard → Soledad → Ads Manager.You can read the document details at this link: https://www.wpbeginner.com/beginners-guide/how-to- ... ArtWeThereYet Jose Vilchez Cannot find Ads ManagerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2024 at 8:39am   4 Most recent comment from PenciDesign Supporter:Hi,As a general practice, you should back up all sites before updating to the latest version.Before updating to the latest version of Soledad, ensure that you also update all plugins and the WordPress ... slionc Category pages sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2024 at 2:27am   2 Most recent comment from PenciDesign Supporter:Hi,Are you suggesting that you want to display the category item instead of the post? Unfortunately, the current version of Soledad does not support this feature.Regards,PenciDesign. Blog Soropositivo TOSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2024 at 2:23am   5 Most recent comment from PenciDesign Supporter:Hi,The issue arises because you have enabled the Table of Contents for posts built with the Elementor Page Builder, causing some headings to not function properly. The TOC functions correctly only wit ... yaakovo Editing an imported DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2024 at 2:19am   2 Most recent comment from PenciDesign Supporter:Hi,This demo was built with the customizer options, please go to Appearance → Customize → Homepage → General: change the layout in this panel.You can read the document detail at this link: Rega ... Nuno Bexiga Hide Ordered:Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2024 at 1:36am   3 Most recent comment from Nuno Bexiga:HelloSorry for late reply . only now i saw this was opened. you can close.happy easter! mardo2k2 You Might Be Interested InClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2024 at 8:09pm   16 Most recent comment from mardo2k2:Excelente. Ahora sí. Muchas gracias. pyamasaki Single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2024 at 6:42am   13 Most recent comment from PenciDesign Supporter:Hi,Please check the screenshot below:Regards,PenciDesign. WA Penci block- mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2024 at 6:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Menus and expand the parent menu items that you've designated as mega menus. Ensure that you have removed all the sub-menu items.Regards,PenciDesign. ravikatha Social Share Plus Button not visibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2024 at 4:23am   4 Most recent comment from ravikatha:Fixed it myself with custom css ravikatha Share Selection Text Facebook App CreationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 3:53pm   4 Most recent comment from PenciDesign Supporter:Hi, Let's review the options, similar to the screenshots provided: https://imgur.com/a/dYybm7U Regards,PenciDesign. ravikatha reCAPTCHA integration for single post comment formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,Please install the Advanced Google reCAPTCHA plugin and follow the document at this link: https://wordpress.org/plugins/advanced-google-recaptcha/Regards,PenciDesign. martinken menu page is so slow or stops workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 7:15am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the menu page loading correctly without any delay/issue.Please try to clear all the browser caches or re-check on the private/incognito mode.Regards,PenciDesign. brianm185 Play featured video on homepage/category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 6:53am   7 Most recent comment from PenciDesign Supporter:Hi @Comfygirlcurls,Please create a new ticket with your site URL, I'll check and then send you a quick guide.Regards,PenciDesign. caslanr aslan SubdomainsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 1:45am   2 Most recent comment from PenciDesign Supporter:Hi,This issue pertains to the DNS configuration.Please proceed to the domain settings and delete the A record that includes the * value.For further assistance, please reach out to the domain registrar ...