Public Tickets
Malcolm
Refund RequestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 3:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow this link to request a refund: https://themeforest.net/refund_requests/newEnvato Staff and my leader will respond via email.Regards,PenciDesign.
Bhavin Goswami
Issues post UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2023 at 5:43am
17
Most recent comment from Bhavin Goswami:All Good Thanks please close cas
lemurdan
Customizer not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 1:33pm
4
Most recent comment from PenciDesign Supporter:Hi,This is an issue of the Hostinger PHP application, please add the following content to the wp-config.php file:
define( 'SCRIPT_DEBUG', true );Regards,PenciDesign.
heavens4u
I AM GETTING CATEGORY AND BOOKMARK ON EVERY OF MY POST PAGES TITLEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 11:06am
5
Most recent comment from heavens4u:Thanks it work!!!
Peter Johannesen
CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2023 at 1:17am
3
Most recent comment from PenciDesign Supporter:Hi,The Hide Categories option only hides the category listing on the post layouts, it doesn't affect the permalink.Regards,PenciDesign.
gamesmag
Service UnavailableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2023 at 1:40am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your installed plugins has a conflict with the PHP version, so it makes the WordPress dashboard unable to work properly.I've activated t ...
laugher
Alternate textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2023 at 12:33am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please delete the Penci Shortcode & Performance plugin then re-install it by go to Appearance → Install Plugins.Regards,PenciDesign.
aamirali51
Penci Review DisappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2023 at 7:42pm
2
Most recent comment from aamirali51:never mind, i have resolved the issue. you can close the ticket
Lukasz Ropczynski
Post category viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2023 at 11:31am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Standard & Classic: turn off the "Display Post Excerpt Instead of Full Content" option.Regards,PenciDesign.
Lukasz Ropczynski
Limit of comments visible under the postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2023 at 10:04am
2
Most recent comment from Lukasz Ropczynski:I found the solution! You can delete this ticket :)
Sahil Olekar
site breaksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2023 at 11:14am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: turn off the "Enable Font Size Changer" option.Clear all the site cache and then check again.Regards,PenciDesign.
DianaSadiku Sadiku
Remove Soledad LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2023 at 7:45am
59
Most recent comment from PenciDesign Supporter:Hi @m2004aaz,Please create a new ticket with your site URL. I'll help you check it.Regards,PenciDesign.
JARED
How to change the header style?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2023 at 5:20am
2
Most recent comment from PenciDesign Supporter:Hi,You can change the header style by going to Appearance → Customize → Logo & Header → Header Layout.If you want to create a custom header layout, please follow the document at this link: https ...
pushaktaras
Multiple languages on the templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2023 at 4:28pm
6
Most recent comment from PenciDesign Supporter:Hi,I'll merge this ticket to https://pencidesign.ticksy.com/ticket/3539799Regards,PenciDesign.
MsWildCard
Post List IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2023 at 9:44am
9
Most recent comment from MsWildCard:Awesome. Thank you for your assistance.