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Public Tickets

wirelessor Post font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2024 at 12:23am   13 Most recent comment from wirelessor:Thank you very much for your great support!It works for me! slionc Editing Post Doesn't Show The TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2024 at 8:25am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the issue is that you've created a post template with the editor. Then, you applied the post template to the post containing the Elementor element, causing it ... Doug Hover menu shown on Soledad menu not part of demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2024 at 7:16am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Menus: select the main menu then modify the menu item on this screen. Regards,PenciDesign. Erik Search TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2024 at 12:03am   4 Most recent comment from PenciDesign Supporter:Hi,My email: [email protected],PenciDesign. ajghor Site not showing correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 6:49pm   7 Most recent comment from PenciDesign Supporter:Hi,Here is the error log from the browser. The issue is that the browser cannot retrieve the asset file content from your CDN server, causing your site to not display correctly.Regards,PenciDesign. Ravi AMP Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 6:44am   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document details at this link: https://soledad.pencidesign.net/soledad-document/#ampRegards,PenciDesign. Arturo AR Slider in HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 6:10am   5 Most recent comment from PenciDesign Supporter:Hi,I'm not sure what happened with your site because the Solead theme hasn't encountered this issue before. You should check all the plugins you've installed, reinstall the WordPress co ... JGSHIN licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 5:48am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... solarjobs Envato Market not uploadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 12:50am   6 Most recent comment from PenciDesign Supporter:Hi,I've installed the Envato Market plugin for your site, please go to this link to configure it: https://lubeology.com/wp-admin/admin.php?page=envato-marketRegards,PenciDesign. stas Featured post image as a youtube thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2024 at 12:47am   6 Most recent comment from PenciDesign Supporter:Hi,It's possible that something went wrong with your configuration, as the VafPress Post Format should be functioning correctly with all editors.Regards,PenciDesign. stas Home featured boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2024 at 9:17pm   5 Most recent comment from stas:Thanks  nicamstereo Header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2024 at 11:07am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Sidebar → General → Custom Space Between Widgets: change the spacing at this option field.Regards,PenciDesign. nefatariel Header issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2024 at 7:36am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages: select the header layout you've imported at this option field.Regards,Penc ... imabeeinmybonnet Paula Issues when creating/editing posts with Elementor showing overlapping sectionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2024 at 7:31am   4 Most recent comment from PenciDesign Supporter:Hi,This is a small issue with the single font size changer.Please go to Appearance → Customize → Single Posts → General → Turn off the "Enable font size changer" option.We'll improve this ... news784svg customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2024 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.