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Public Tickets

leires There is a critical error on your websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2024 at 1:58pm   3 Most recent comment from leires:I'm going to take the opportunity and ask another question, which in my opinion is more serious, but I'm going to open another ticket. nihalmishra26 Pagination ChangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2024 at 1:35pm   4 Most recent comment from PenciDesign Supporter:Hi,Your page was built with the Elementor Page Builder and Penci Big Grid element, so it doesn't support modifying the number of the AJAX response items. We'll add this option in the future ... Giampietro errors on penci ai smartcontenetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2024 at 1:26am   4 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... abbygailverdejo Change The URL on CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2024 at 1:17am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Permalink: change the link structure on this page.Regards,PenciDesign. abbygailverdejo Delete the line in the headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2024 at 1:13am   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the header with the Penci Header Builder, then remove the border like the screenshot below:Regards,PenciDesign. guy_marong Offset of Query Based Post not working correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2024 at 9:55am   5 Most recent comment from guy_marong:Hi,thanks, I didn't realize that. OK, I'll have to find a better way to filter my results.Thanks again,kind regards ... Stephanie Bates take away sub menu and titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2024 at 2:15am   7 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the "Footer Signup Form" area then delete the MC4WP widget.Regards,PenciDesign. Stephanie Bates configure sidebar menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 13, 2024 at 12:03am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Reading → Your homepage display: select the page you want to show as a homepage at this option.Regards,PenciDesign. johnzic Server error in Elementor on SaveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2024 at 4:45pm   8 Most recent comment from johnzic:hi, i am going to create an ftp tech help account and will let you know the details so that you can login. thank you. Deepak 404 error is showing after login into my wordpress adminClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2024 at 4:13pm   4 Most recent comment from PenciDesign Supporter:Hi,I also cannot access the WordPress admin page. In this case, you should access the FTP files, delete the recently installed plugins at wp-content/plugins, and then check again.Regards,PenciDesign. guy_marong Post count is sticking to zeroClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2024 at 8:06am   14 Most recent comment from guy_marong:OK, this time it worked...:-)Thanks for indicating me in the right direction ....Kind regards MsWildCard Categorie DescriptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2024 at 7:02am   3 Most recent comment from MsWildCard:Thank you! You can close this thread now. saragdos Problen with header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2024 at 5:25pm   8 Most recent comment from PenciDesign Supporter:Hi,I am still checking this case and will try to provide an update for you this week.Regards,PenciDesign. DanM76 Please cancel and refundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2024 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi,I'll forward your request to my leader. Please wait for a response via email.Regards,PenciDesign. alejandro79 Site breaks while loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2024 at 8:44pm   33 Most recent comment from PenciDesign Supporter:Hi,I've reconfigure your site, here is the latest result: Regards,PenciDesign.