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Public Tickets

Kris Cook HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 10:08am   6 Most recent comment from PenciDesign:Hi,I fixed it help you. This issue caused by your config, you did checked here - I just removed it and it working fine now.Best Regards,PenciDesign  alemao2k6 Password ProtectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:58am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to do thatBest Regards,PenciDesign NisiWanders MenusClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:56am   5 Most recent comment from PenciDesign:Hi,This issue caused by you did enable Lazyload feature from Jetpack plugin. Please go to Jetpack plugin settings and disable this feature. This theme already has this feature - you don't need to use ... VerenaOtt Soledad Travel - How to install?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:54am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased Soledad theme.To import an demo, please check the guide in the documentation for Soledad theme here.Best Regards,PenciDesign Mannenmedia Video intro looks distorted on mobile/tabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:53am   2 Most recent comment from PenciDesign:Hi,The browsers doesn't supports for video background - we've said about that in the description of video background options. So, on the tablet & mobile, you need to use an image and replace with the ... Mannenmedia How to edit the social media buttons on the frontpageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:51am   4 Most recent comment from PenciDesign:Hi,Sorry for now this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Cherisheachday A few questions to simple Blog designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 9:30am   10 Most recent comment from PenciDesign:Hi,Here is how it look - Do you have the same? If it's different, you can show me a screenshot for it?Best Regards,PenciDesign Mannenmedia How to change the background of the footer?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 6:49pm   3 Most recent comment from Mannenmedia:Brilliant! Mannenmedia How to get a sidebar that scrolls down to the bottomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 6:44pm   3 Most recent comment from Mannenmedia:Thanks again, easy peasy, it works! Neleditesapersonne Footer ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 4:17pm   3 Most recent comment from Neleditesapersonne:Perfect ! Many Thanks :-) Anneleen_Sidehustle Comments - adjusting textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 3:57pm   2 Most recent comment from PenciDesign:Hi,I see you can did it. The options for this are available via Customize > Quick Text TranslationBest Regards,PenciDesign Veselyivo Slow website + Pingdom resultsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 3:56pm   4 Most recent comment from PenciDesign:Hi,To solve it, you need to use with a CDN like I said on my previous commentBut, I think it's not need for a personal websiteThis is issues from the server, doesn't related with our theme.Best Regard ... Anna Albareda Instagram Slide WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 3:46pm   2 Most recent comment from PenciDesign:Hi, Please delete your currently Instagram Slider Widget plugin and download the plugin for Instagram Slider Widget here and upload it to your site. After that, go to Appearance > Widgets > on edit  ... lexphumirat instagram not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 3:44pm   2 Most recent comment from PenciDesign:Hi, Please check this guide to know how to solved this issue: https://pencidesign.ticksy.com/ticket/1502898/ If it doesn't work, let's send me your admin url and admin account. I will take it a loo ... HugoLengele post formatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2018 at 3:43pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Seem you did hide featured images auto appears on your single posts page via Customize > Single Post Options > "Hide Featured Image on Top". Let's un-check it.Best Re ...