Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

gbsvietnam Demo dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2022 at 8:26am   4 Most recent comment from PenciDesign Supporter:Hi,I've imported the data demo for your site.Please check.Regards,PenciDesign. federico_pac ERR_CONNECTION_REFUSEDClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 21, 2022 at 2:38am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Color for Login & Register Popup: change the demo image link at the Background image,Edit the homepage with the WPBakery Page Builder, select the "Penci Bl ... moonlightmuse Blog writingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 18, 2022 at 6:00am   18 Most recent comment from PenciDesign Supporter:Hi,Please install the Code Snippet plugin, then create a new snippet with the following content: add_action('init',functions(){    remove_shortcode('penci_related_posts');});Reg ... Peoples_Pundit Social Share on Single Posts/Custom Post TypesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 7:23pm   8 Most recent comment from PenciDesign Supporter:Hi,This is a small issue from the PenNews Portfolio plugin. We'll fix it in the future plugin update.Regards,PenciDesign. sureshponnaiah Related posts in sidebarClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 4:24pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please install the Related Posts for WordPress plugin & follow the instruction here: https://wordpress.org/plugins/related-posts-for-wp/2. For the category mega menu, please view the video tutor ... knew33 Website glitchingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 6, 2022 at 2:07am   6 Most recent comment from PenciDesign Supporter:Hi,The problem is from the Gutenberg Blocks and Template Library by Otter plugin.This plugin has some JS code conflict with PenNews sticky header code, so please disable it the check your site again.R ... orlorosado How to change the color of Vertical Navigation on Mobile?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 30, 2022 at 1:35pm   3 Most recent comment from orlorosado:Thank you! azizshariff2005 Post title too bigClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 23, 2022 at 1:47pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, this title display properly on my devices, so please clear all the site cache then check again.Regards,PenciDesign. azizshariff2005 CategoiesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 21, 2022 at 12:17pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Page Header Options: check to Hide Breadcrumbs option.Regards,PenciDesign. azizshariff2005 WP BakeryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 21, 2022 at 4:32am   3 Most recent comment from azizshariff2005:TQVM...you have been very helpful. azizshariff2005 Remove demo content images from inside pagesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 20, 2022 at 8:44am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove/modify the sidebar content here.Regards,PenciDesign. azizshariff2005 Failed to create menu itemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 20, 2022 at 7:50am   3 Most recent comment from azizshariff2005:Tq. azizshariff2005 featured imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 20, 2022 at 6:59am   5 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Post Options: check to Disable Parallax Images on Single Posts.Regards,PenciDesign. ISOLE-GRECHE Archive Category Page ColorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 17, 2022 at 4:51pm   8 Most recent comment from PenciDesign Supporter:Hi,Please try to add this code: .penci-pagination:not(.penci-ajax-more) span {    color: #f1f1f1;}Then clear all the cache, auto-optimize cache & check again.Regards,PenciDesign. ISOLE-GRECHE Post Title Mobile VersionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 15, 2022 at 7:41am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code: @media screen and (max-width: 768px) {    .single .entry-header .penci-entry-title {       � ...